Windows Hello Issues After Sleep on Asus Vivobook Pro 15 - Fingerprint and PIN Login Errors (Code: 0x80280013)

  • Thread starter Thread starter Arshit Singhal
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Arshit Singhal

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Hello Microsoft community,I'm reaching out for assistance with an ongoing Windows Hello issue that is affecting my Asus Vivobook Pro 15 (Model no. M6500QC) laptop running Windows 11 Home Single Language (Version 22H2). Despite my best efforts and several troubleshooting attempts, the issue persists.Issue Description: Each time my Asus Vivobook Pro 15 enters sleep mode, I encounter login problems with both the fingerprint and PIN methods:Fingerprint Error: After waking the laptop from sleep, I attempt to use my fingerprint to log in, but I receive the error message: "Something went wrong with y

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