Windows hello Fingerprint "Your device couldn't recognize you" ONLY after sleep.

  • Thread starter Thread starter James Hoffa
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James Hoffa

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Problem;After resuming from sleep Windows hello Fingerprint fails with error "Your device couldn't recognize you". Also if I use the wrong finger the message changes to "Your fingerprint couldn't be recognized". So I know the fingerprint sensor is working, windows just wont accept it for reasons I don't understand.Workaround:If I lock the computer first (ctl+l) then push the power for 1 second to put it to sleep, then fingerprint will work when it wakes up. What is that? (#5 here)Many details; If I lock the computer (ctl+l) and unlock it with fingerprint it works every sing

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