Windows Hello Face Recognition not working??

[Windows 11]

HI AllI purchased a HP laptop model HP Elitebook 845 G8 last february from the Microcenter. Its got windows 11 pro. It was manufactured in November of 21. However I have never been able to get the Windows Hello Facial recognition to work.. I've been on Youtube and tried many videos and nothing worked. Just last week i got fed up and called HP support. They checked everything out and couldnt figure out what the problem and told me to contact Microsoft. Upon further research i came upon a article that stated that Windows Hello

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