S
soldiermxdeath
Guest
The full main explanation of my issues are on my gears forum post below, PLEASE read It completely if you really care, instead of replying me with "Update your drivers" or something similar.
Some weeks ago, when I started playing Gears 5 (Microsoft Store version with Game Pass Ultimate), the game crashes, freezes and causes sometimes BSOD, even with that, I bought the game on Steam version, I've read on Steam version that issues don't exist. Wrong idea. It still crashes or freezes. I made post about It.
BSOD, freezes and crashes on Gears 5
Answers Microsoft: BSOD, freezes and crashes on Gears 5
I try always to get the most recent Drivers, BIOS motherboard, Windows updates, etc. Nothing works.
I used Aida64 stress test many times for many hours without issues, also 20 hours of memtest86 (16 passes) many times without issues. Furmark benchmark and 0 errors. Prime95, etc.
When I think my PC is fine, the game crashes. Reporting It to The Coalition, Microsoft and Nvidia is useless because they don't care. Nvidia replies my messages via e-mail but the same story "we're investigating the root cause with game developer.
Posting It again on Gears forums doesn't help: Game crashes, freezes, error GW502, BSOD... A disaster
The Coalition just ignore It.
Sending the crashdump files and memory dump files to Nvidia also don't help.
And today after I closed the game, on my Windows desktop It froze without reason, no BSOD, no error messages, forcing me to do hard reboot.
On the posts above I put videos showing how the game closes suddenly.
I started to doubt if my pc really has a problem or the game is just too broken that freezes my PC.
I used Aida64 stress test for 2 hours. I don't have problems with any other game, only Gears 5 and also Gears of War 4 which I uninstalled several months ago.
Memtest86 summary:
Summary
Report Date 2019-10-01 11:53:11
Generated by MemTest86 V8.2 Pro (64-bit)
Result PASS
System Information
EFI Specifications 2.60
System
Manufacturer System manufacturer
Product Name System Product Name
Version System Version
Serial Number System Serial Number
BIOS
Vendor American Megatrends Inc.
Version 5220
Release Date 09/12/2019
Baseboard
Manufacturer ASUSTeK COMPUTER INC.
Product Name TUF B350M-PLUS GAMING
Version Rev X.0x
Serial Number 170909855200446
CPU Type AMD Ryzen 5 1600 Six-Core
CPU Clock 3716 MHz [Turbo: 3716.1 MHz]
# Logical Processors 12
L1 Cache 12 x 96K (77266 MB/s)
L2 Cache 12 x 512K (64375 MB/s)
L3 Cache 1 x 16384K (34083 MB/s)
Memory 16332M (20602 MB/s)
DIMM Slot #0 8GB DDR4 XMP PC4-25600
G Skill Intl / F4-3200C14-8GFX
14-14-14-34 / 3200 MHz / 1.350V
DIMM Slot #1 8GB DDR4 XMP PC4-25600
G Skill Intl / F4-3200C14-8GFX
14-14-14-34 / 3200 MHz / 1.350V
Result summary
Test Start Time 2019-09-30 21:01:11
Elapsed Time 14:48:57
Memory Range Tested 0x0 - 41F380000 (16883MB)
CPU Selection Mode Parallel (All CPUs)
ECC Polling Enabled
# Tests Passed 224/224 (100%)
Test # Tests Passed Errors
Test 0 [Address test, walking ones, 1 CPU] 16/16 (100%) 0
Test 1 [Address test, own address, 1 CPU] 16/16 (100%) 0
Test 2 [Address test, own address] 16/16 (100%) 0
Test 3 [Moving inversions, ones & zeroes] 16/16 (100%) 0
Test 4 [Moving inversions, 8-bit pattern] 16/16 (100%) 0
Test 5 [Moving inversions, random pattern] 16/16 (100%) 0
Test 6 [Block move, 64-byte blocks] 16/16 (100%) 0
Test 7 [Moving inversions, 32-bit pattern] 16/16 (100%) 0
Test 8 [Random number sequence] 16/16 (100%) 0
Test 9 [Modulo 20, ones & zeros] 16/16 (100%) 0
Test 10 [Bit fade test, 2 patterns, 1 CPU] 16/16 (100%) 0
Test 11 [Random number sequence, 64-bit] 16/16 (100%) 0
Test 12 [Random number sequence, 128-bit] 16/16 (100%) 0
Test 13 [Hammer test] 16/16 (100%) 0
Certification
This document certifies that the Tests described above have been carried out by a suitably qualified technician on the System described above.
Signed
___
Put your company name here:
Level 5, 63 Foveaux St, Surry Hills, 2010, Sydney, Australia
Phone + 61 2 9690 0444 Fax + 61 2 9690 0445
E-Mail: *** Email address is removed for privacy ***
Edit: October 14 2019 8:57 A.M, I had BSOD after start playing a few seconds...
Only when I'm in touch with this game I have this issues...
Edit: Memory.dmp October 13 2019 using NotMyFault64 Nvidia told me I use to make the file and send It to him: MEMORY.rar
DRAM Calculator for Ryzen memtest screenshots:
Windows Event Viewer
Nvidia Case Incident: 190911-001059 opened via Email
Some of Nvidia replies
September 23 2019
October 07 2019
I used "Notmyfault64" (Recommended by Nvidia on the Email I sent to them) to make BSOD and I recently uploaded the file: MEMORY.rar
Gears 5 log file generated on User/AppData/Local/Gears5/Saved/Logs diagnostic.log
Gears 5 crashdump files generated on user/AppData/Local/CrashDumps Gears 5 436.51 Driver Crashdump.zip
After repeating benchmarks and stress tests, I don't think my hardware is the fault, the bad software (Windows 10 and Gears 5, along with the "always beta GPU drivers in this case Nvidia) are the faulty ones.
Sharing the post to Phil Spencer, Rod Fergusson and TC Octus on Twitter also is useless, I'm being ignored. Can actually some engineer from Microsoft take care of this? I have friends who have experienced the same problems even on Xbox One, the game closes suddenly. Is ridiculous how you promote Gears 5 as one of the best shooters of this year, if it is broken, kicking you in a middle of a match...
Continue reading...
Some weeks ago, when I started playing Gears 5 (Microsoft Store version with Game Pass Ultimate), the game crashes, freezes and causes sometimes BSOD, even with that, I bought the game on Steam version, I've read on Steam version that issues don't exist. Wrong idea. It still crashes or freezes. I made post about It.
BSOD, freezes and crashes on Gears 5
Answers Microsoft: BSOD, freezes and crashes on Gears 5
I try always to get the most recent Drivers, BIOS motherboard, Windows updates, etc. Nothing works.
I used Aida64 stress test many times for many hours without issues, also 20 hours of memtest86 (16 passes) many times without issues. Furmark benchmark and 0 errors. Prime95, etc.
When I think my PC is fine, the game crashes. Reporting It to The Coalition, Microsoft and Nvidia is useless because they don't care. Nvidia replies my messages via e-mail but the same story "we're investigating the root cause with game developer.
Posting It again on Gears forums doesn't help: Game crashes, freezes, error GW502, BSOD... A disaster
The Coalition just ignore It.
Sending the crashdump files and memory dump files to Nvidia also don't help.
And today after I closed the game, on my Windows desktop It froze without reason, no BSOD, no error messages, forcing me to do hard reboot.
On the posts above I put videos showing how the game closes suddenly.
I started to doubt if my pc really has a problem or the game is just too broken that freezes my PC.
I used Aida64 stress test for 2 hours. I don't have problems with any other game, only Gears 5 and also Gears of War 4 which I uninstalled several months ago.
Memtest86 summary:
Summary
Report Date 2019-10-01 11:53:11
Generated by MemTest86 V8.2 Pro (64-bit)
Result PASS
System Information
EFI Specifications 2.60
System
Manufacturer System manufacturer
Product Name System Product Name
Version System Version
Serial Number System Serial Number
BIOS
Vendor American Megatrends Inc.
Version 5220
Release Date 09/12/2019
Baseboard
Manufacturer ASUSTeK COMPUTER INC.
Product Name TUF B350M-PLUS GAMING
Version Rev X.0x
Serial Number 170909855200446
CPU Type AMD Ryzen 5 1600 Six-Core
CPU Clock 3716 MHz [Turbo: 3716.1 MHz]
# Logical Processors 12
L1 Cache 12 x 96K (77266 MB/s)
L2 Cache 12 x 512K (64375 MB/s)
L3 Cache 1 x 16384K (34083 MB/s)
Memory 16332M (20602 MB/s)
DIMM Slot #0 8GB DDR4 XMP PC4-25600
G Skill Intl / F4-3200C14-8GFX
14-14-14-34 / 3200 MHz / 1.350V
DIMM Slot #1 8GB DDR4 XMP PC4-25600
G Skill Intl / F4-3200C14-8GFX
14-14-14-34 / 3200 MHz / 1.350V
Result summary
Test Start Time 2019-09-30 21:01:11
Elapsed Time 14:48:57
Memory Range Tested 0x0 - 41F380000 (16883MB)
CPU Selection Mode Parallel (All CPUs)
ECC Polling Enabled
# Tests Passed 224/224 (100%)
Test # Tests Passed Errors
Test 0 [Address test, walking ones, 1 CPU] 16/16 (100%) 0
Test 1 [Address test, own address, 1 CPU] 16/16 (100%) 0
Test 2 [Address test, own address] 16/16 (100%) 0
Test 3 [Moving inversions, ones & zeroes] 16/16 (100%) 0
Test 4 [Moving inversions, 8-bit pattern] 16/16 (100%) 0
Test 5 [Moving inversions, random pattern] 16/16 (100%) 0
Test 6 [Block move, 64-byte blocks] 16/16 (100%) 0
Test 7 [Moving inversions, 32-bit pattern] 16/16 (100%) 0
Test 8 [Random number sequence] 16/16 (100%) 0
Test 9 [Modulo 20, ones & zeros] 16/16 (100%) 0
Test 10 [Bit fade test, 2 patterns, 1 CPU] 16/16 (100%) 0
Test 11 [Random number sequence, 64-bit] 16/16 (100%) 0
Test 12 [Random number sequence, 128-bit] 16/16 (100%) 0
Test 13 [Hammer test] 16/16 (100%) 0
Certification
This document certifies that the Tests described above have been carried out by a suitably qualified technician on the System described above.
Signed
___
Put your company name here:
Level 5, 63 Foveaux St, Surry Hills, 2010, Sydney, Australia
Phone + 61 2 9690 0444 Fax + 61 2 9690 0445
E-Mail: *** Email address is removed for privacy ***
Edit: October 14 2019 8:57 A.M, I had BSOD after start playing a few seconds...
Only when I'm in touch with this game I have this issues...
Edit: Memory.dmp October 13 2019 using NotMyFault64 Nvidia told me I use to make the file and send It to him: MEMORY.rar
DRAM Calculator for Ryzen memtest screenshots:
Windows Event Viewer
Nvidia Case Incident: 190911-001059 opened via Email
Some of Nvidia replies
September 23 2019
October 07 2019
I used "Notmyfault64" (Recommended by Nvidia on the Email I sent to them) to make BSOD and I recently uploaded the file: MEMORY.rar
Gears 5 log file generated on User/AppData/Local/Gears5/Saved/Logs diagnostic.log
Gears 5 crashdump files generated on user/AppData/Local/CrashDumps Gears 5 436.51 Driver Crashdump.zip
After repeating benchmarks and stress tests, I don't think my hardware is the fault, the bad software (Windows 10 and Gears 5, along with the "always beta GPU drivers in this case Nvidia) are the faulty ones.
Sharing the post to Phil Spencer, Rod Fergusson and TC Octus on Twitter also is useless, I'm being ignored. Can actually some engineer from Microsoft take care of this? I have friends who have experienced the same problems even on Xbox One, the game closes suddenly. Is ridiculous how you promote Gears 5 as one of the best shooters of this year, if it is broken, kicking you in a middle of a match...
Continue reading...