J
Jeoren
Guest
install fails at 70% and rollbacks. Windows Update tells me the update fails: Last failed install attempt on 15-8-2020 - 0x800707e7
what do I have to do to solve this issue?
logfile C:\$WINDOWS.~BT\Sources\Rollback\setupact.log:
2020-08-15 20:52:20, Info MOUPG SetupHost: Creating setup mutex...
2020-08-15 20:52:20, Error MOUPG SetupHost: Detected existing setup mutex... exiting.[gle=0x000000b7]
2020-08-15 20:52:20, Error MOUPG CSetupHost::CheckSetupMutex(1012): Result = 0x80070652[gle=0x000000b7]
2020-08-15 20:52:20, Error MOUPG CSetupHost::Initialize(329): Result = 0x80070652[gle=0x000000b7]
2020-08-15 20:52:20, Error MOUPG CSetupHost::IsDiagnosticAnalysisEnabled(2754): Result = 0x8000000A[gle=0x000000b7]
2020-08-15 20:52:20, Error MOUPG CSetupHost::ExecuteDiagnosticAnalysis(1527): Result = 0x8000000A[gle=0x000000b7]
2020-08-15 20:52:20, Info MOUPG **************** SetupHost Logging End ****************
2020-08-15 20:52:20, Info SP ExecuteCommandFromValue: Command line returned result: 0x80070652
2020-08-15 20:52:20, Error SP SetupPlatform: Executing Sync commands: Failure while executing command 1=\$WINDOWS.~BT\Sources\SetupHost.Exe /RollbackSys /Package /ClientId Package360 /ReportId 5AFFFB9B-FB87-4242-B66A-4ECEEB1CF75F.1 /FlightData RS:6E61 /Quiet. Error: 0x80070652
2020-08-15 20:52:20, Error SP Rollback: Executing Sync commands: Failure while executing commands. hr = 0x80004005
2020-08-15 20:52:20, Info SP Attempting to stop the telemetry
2020-08-15 20:52:20, Info SP Stop telemetry. Process id: 7580
2020-08-15 20:52:20, Error SP Failed to merge telemetry file: . hr = 0X80070057
2020-08-15 20:52:20, Info SP Rollback-Online-System completed with error: 0x80004005
2020-08-15 20:52:20, Error SP CSetupPlatformPrivate::Rollback: ExecuteRollback failed.[gle=0x00000002]
2020-08-15 20:52:20, Info Persisting diagnostics data to C:\$WINDOWS.~BT\Sources\Diagnostics\diagnostics.dat
2020-08-15 20:52:20, Info Diagnostics data saved successfully
2020-08-15 20:52:20, Info MOUPG SetupHost: Loading complete.
logfile C:\$WINDOWS.~BT\Sources\Rollback\setuperr.log
020-08-15 20:51:14, Error [0x064183] IBSLIB OSRollbackService::CCheckpoint::MoveOrCopyDirectory: ObliterateOrMoveDirectoryTree(C:\$WINDOWS.~BT\Sources\Panther) failed.[gle=0x00000005]
2020-08-15 20:51:56, Error SP Failed to merge telemetry file: . hr = 0X80070057
2020-08-15 20:51:56, Error SP Failed to merge telemetry file: C:\$WINDOWS.~BT\Sources\Panther\WinRETel.etl.001. hr = 0X80070057
2020-08-15 20:52:20, Error MOUPG SetupHost: Detected existing setup mutex... exiting.[gle=0x000000b7]
2020-08-15 20:52:20, Error MOUPG CSetupHost::CheckSetupMutex(1012): Result = 0x80070652[gle=0x000000b7]
2020-08-15 20:52:20, Error MOUPG CSetupHost::Initialize(329): Result = 0x80070652[gle=0x000000b7]
2020-08-15 20:52:20, Error MOUPG CSetupHost::IsDiagnosticAnalysisEnabled(2754): Result = 0x8000000A[gle=0x000000b7]
2020-08-15 20:52:20, Error MOUPG CSetupHost::ExecuteDiagnosticAnalysis(1527): Result = 0x8000000A[gle=0x000000b7]
2020-08-15 20:52:20, Error SP SetupPlatform: Executing Sync commands: Failure while executing command 1=\$WINDOWS.~BT\Sources\SetupHost.Exe /RollbackSys /Package /ClientId Package360 /ReportId 5AFFFB9B-FB87-4242-B66A-4ECEEB1CF75F.1 /FlightData RS:6E61 /Quiet. Error: 0x80070652
2020-08-15 20:52:20, Error SP Rollback: Executing Sync commands: Failure while executing commands. hr = 0x80004005
2020-08-15 20:52:20, Error SP Failed to merge telemetry file: . hr = 0X80070057
2020-08-15 20:52:20, Error SP CSetupPlatformPrivate::Rollback: ExecuteRollback failed.[gle=0x00000002]
2020-08-15 20:52:25, Error SP Failed to merge telemetry file: . hr = 0X80070057
Continue reading...
what do I have to do to solve this issue?
logfile C:\$WINDOWS.~BT\Sources\Rollback\setupact.log:
2020-08-15 20:52:20, Info MOUPG SetupHost: Creating setup mutex...
2020-08-15 20:52:20, Error MOUPG SetupHost: Detected existing setup mutex... exiting.[gle=0x000000b7]
2020-08-15 20:52:20, Error MOUPG CSetupHost::CheckSetupMutex(1012): Result = 0x80070652[gle=0x000000b7]
2020-08-15 20:52:20, Error MOUPG CSetupHost::Initialize(329): Result = 0x80070652[gle=0x000000b7]
2020-08-15 20:52:20, Error MOUPG CSetupHost::IsDiagnosticAnalysisEnabled(2754): Result = 0x8000000A[gle=0x000000b7]
2020-08-15 20:52:20, Error MOUPG CSetupHost::ExecuteDiagnosticAnalysis(1527): Result = 0x8000000A[gle=0x000000b7]
2020-08-15 20:52:20, Info MOUPG **************** SetupHost Logging End ****************
2020-08-15 20:52:20, Info SP ExecuteCommandFromValue: Command line returned result: 0x80070652
2020-08-15 20:52:20, Error SP SetupPlatform: Executing Sync commands: Failure while executing command 1=\$WINDOWS.~BT\Sources\SetupHost.Exe /RollbackSys /Package /ClientId Package360 /ReportId 5AFFFB9B-FB87-4242-B66A-4ECEEB1CF75F.1 /FlightData RS:6E61 /Quiet. Error: 0x80070652
2020-08-15 20:52:20, Error SP Rollback: Executing Sync commands: Failure while executing commands. hr = 0x80004005
2020-08-15 20:52:20, Info SP Attempting to stop the telemetry
2020-08-15 20:52:20, Info SP Stop telemetry. Process id: 7580
2020-08-15 20:52:20, Error SP Failed to merge telemetry file: . hr = 0X80070057
2020-08-15 20:52:20, Info SP Rollback-Online-System completed with error: 0x80004005
2020-08-15 20:52:20, Error SP CSetupPlatformPrivate::Rollback: ExecuteRollback failed.[gle=0x00000002]
2020-08-15 20:52:20, Info Persisting diagnostics data to C:\$WINDOWS.~BT\Sources\Diagnostics\diagnostics.dat
2020-08-15 20:52:20, Info Diagnostics data saved successfully
2020-08-15 20:52:20, Info MOUPG SetupHost: Loading complete.
logfile C:\$WINDOWS.~BT\Sources\Rollback\setuperr.log
020-08-15 20:51:14, Error [0x064183] IBSLIB OSRollbackService::CCheckpoint::MoveOrCopyDirectory: ObliterateOrMoveDirectoryTree(C:\$WINDOWS.~BT\Sources\Panther) failed.[gle=0x00000005]
2020-08-15 20:51:56, Error SP Failed to merge telemetry file: . hr = 0X80070057
2020-08-15 20:51:56, Error SP Failed to merge telemetry file: C:\$WINDOWS.~BT\Sources\Panther\WinRETel.etl.001. hr = 0X80070057
2020-08-15 20:52:20, Error MOUPG SetupHost: Detected existing setup mutex... exiting.[gle=0x000000b7]
2020-08-15 20:52:20, Error MOUPG CSetupHost::CheckSetupMutex(1012): Result = 0x80070652[gle=0x000000b7]
2020-08-15 20:52:20, Error MOUPG CSetupHost::Initialize(329): Result = 0x80070652[gle=0x000000b7]
2020-08-15 20:52:20, Error MOUPG CSetupHost::IsDiagnosticAnalysisEnabled(2754): Result = 0x8000000A[gle=0x000000b7]
2020-08-15 20:52:20, Error MOUPG CSetupHost::ExecuteDiagnosticAnalysis(1527): Result = 0x8000000A[gle=0x000000b7]
2020-08-15 20:52:20, Error SP SetupPlatform: Executing Sync commands: Failure while executing command 1=\$WINDOWS.~BT\Sources\SetupHost.Exe /RollbackSys /Package /ClientId Package360 /ReportId 5AFFFB9B-FB87-4242-B66A-4ECEEB1CF75F.1 /FlightData RS:6E61 /Quiet. Error: 0x80070652
2020-08-15 20:52:20, Error SP Rollback: Executing Sync commands: Failure while executing commands. hr = 0x80004005
2020-08-15 20:52:20, Error SP Failed to merge telemetry file: . hr = 0X80070057
2020-08-15 20:52:20, Error SP CSetupPlatformPrivate::Rollback: ExecuteRollback failed.[gle=0x00000002]
2020-08-15 20:52:25, Error SP Failed to merge telemetry file: . hr = 0X80070057
Continue reading...