windows explorer / fil explorer crashes

  • Thread starter Thread starter neil_esc
  • Start date Start date
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neil_esc

Guest
my file explorer crashes when i open it. when i open file explorer there are times it will crash immediately. but most of the time, it crashes when i click in file explorer to go to a different page. like, i open file explorer then click "documents" to go to documents page, it will crash. this happens a lot, and im unable to access my files because of this. i tried sfc scannow, creating new user profile, problem exists in safe mode. i've tried many ways but the problem is still there.


Faulting application name: explorer.exe, version: 10.0.17134.165, time stamp: 0x4031a9f8
Faulting module name: ntdll.dll, version: 10.0.17134.228, time stamp: 0x6d15b6d7
Exception code: 0xc0000374
Fault offset: 0x00000000000f4d1b
Faulting process id: 0x32dc
Faulting application start time: 0x01d4474dc2b9be40
Faulting application path: C:\WINDOWS\explorer.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: df9c22e3-49ba-4215-925a-2b0e53baafdc
Faulting package full name:
Faulting package-relative application ID:


im using windows 10 home

version: 10.0.17134

build: 17134

its an asus k53e x64 based pc

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