Windows Explorer crashing when I click on random Microsoft Office files

  • Thread starter Thread starter BryceHall1
  • Start date Start date
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BryceHall1

Guest
Whenever I click on various documents in the main Documents folder, Windows Explorer might stop responding immediately and then crash for no apparent reason. It's happened with two different .docx files and a .pptx file. Does anybody know what might be wrong here?


Source
Windows Explorer

Summary
Stopped responding and was closed

Date
‎3/‎21/‎2021 11:04 PM

Status
Report sent

Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Windows\explorer.exe

Problem signature
Problem Event Name: AppHangXProcB1
Application Name: explorer.exe
Application Version: 10.0.19041.844
Application Timestamp: 5d74feca
Hang Signature: 9d80
Hang Type: 134217792
Waiting on Application Name: dllhost.exe
Waiting on Application Version: 10.0.19041.546
OS Version: 10.0.19042.2.0.0.768.101
Locale ID: 1033
Additional Hang Signature 1: 9d809faf60c8cb3f8670e33f87bc5316
Additional Hang Signature 2: 5939
Additional Hang Signature 3: 5939fd37675c2148b9dfc1b6f356a7cb
Additional Hang Signature 4: 9d80
Additional Hang Signature 5: 9d809faf60c8cb3f8670e33f87bc5316
Additional Hang Signature 6: 5939
Additional Hang Signature 7: 5939fd37675c2148b9dfc1b6f356a7cb

Extra information about the problem
Bucket ID: 8e2f497af1ee8ca05d4e334fe305155b (2111681693487535451)

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