Windows Defender will not detect my Anti-Virus Software

[Giovanni]

Windows defender for some reason will not detect my Norton 360 which includes
an anti-virus so I always keep getting that annoying pop up telling me that I
am not secure.

Any way to make or help Defender detect it on my computer?

 

[Mr. Arnold]

"Giovanni" <Giovanni@discussions.microsoft.com> wrote in message
news:8E5A2C1E-9252-41CC-972C-B9A2CF1121C6@microsoft.com...
> Windows defender for some reason will not detect my Norton 360 which
> includes
> an anti-virus so I always keep getting that annoying pop up telling me
> that I
> am not secure.
>
> Any way to make or help Defender detect it on my computer?

You should be able to go to WD and use Tools/Software Explorer, find the
program, and press the Show All User button that will active the
Add/Disable/Delete buttons.

Remember the location of the software, delete, and add it back or
disable/enable to see of that corrects the problem.

 

[Giovanni]

I did what you said. I disabled it then I enabled it. Didn't work. So I
removed it and then I rebooted and re-added it and then rebooted and still it
didn't work.

"Mr. Arnold" wrote:

>
> "Giovanni" <Giovanni@discussions.microsoft.com> wrote in message
> news:8E5A2C1E-9252-41CC-972C-B9A2CF1121C6@microsoft.com...
> > Windows defender for some reason will not detect my Norton 360 which
> > includes
> > an anti-virus so I always keep getting that annoying pop up telling me
> > that I
> > am not secure.
> >
> > Any way to make or help Defender detect it on my computer?
>
> You should be able to go to WD and use Tools/Software Explorer, find the
> program, and press the Show All User button that will active the
> Add/Disable/Delete buttons.
>
> Remember the location of the software, delete, and add it back or
> disable/enable to see of that corrects the problem.
>
>

 

[Mr. Arnold]

"Giovanni" <Giovanni@discussions.microsoft.com> wrote in message
news:FC437A8A-5D8F-4EF3-ADD1-CBD837BBDF2D@microsoft.com...
>I did what you said. I disabled it then I enabled it. Didn't work. So I
> removed it and then I rebooted and re-added it and then rebooted and still
> it
> didn't work.
>

You can also try deleting it first out of WD and then uninstall 360 and
install it again too, to see if that will buy you anything.