Windows defender found a threat in a browser from deep scan, procedded to eliminate the threat, it restarted and the password no longer worked to open

[Windows 10]

Actually the computer is an older Dell, it was operating slow, I did a restart to try and get into safe mode, upon reboot the blue screen of death appeared. I ran through all the Dell Diagnostics in which none worked to repair the issue. The only option left was a backup/recovery. Well this reset the operating system back the Windows 8.1 and it did create a backup file with .inp files. Dell support would not help, computer was too old. I Took it over to Geek Squad, they ran a Dell recovery program. They determined the files were corrupted. I took it back reloaded Windows 10 and some apps. Aft

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