Windows 8.1 License Expiring, No Info Available

  • Thread starter Thread starter RachelMountney
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RachelMountney

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Hi all,


My Windows 8.1 license is expiring soon, I have been in touch with the retail outlet that sold me the lap top 7 or 8 years ago, they sent me to HP who stated that, although the lap top is a verified purchase they cannot send me the codes I need as it is an old model and recommended I come here. I can't seem to speak to a human via Microsoft website, can anyone advise? I have the last 5 digits of the old product key and nothing happens when I click the button to activate online. Thanks in advance!

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