J
JulieDGibson
Guest
Hi,
I've realised recently that this pc does not update Windows. I have taken a few steps to try to resolve this, as follows:
1 - Control Panel>Windows Update clicked on Check for Updates. After a few seconds, error 800B0100 appears.
2 - Googled this, and installed the MS System Update Readiness Tool for Win 7 64bit. Ran the tool, which installs the Hotfix KB947821. Software installed succesfully, message says updates installed.
3 - Ran step 1 again, same error 800B0100. Visited MS help page again, then clicked on Automatic Troubleshooter. Downloaded this, ran the software with the following result:
![](http://microsoftforum.net/data/MetaMirrorCache/f18e4780e7e1f6ce5ad5bd79e3d6729b._.png)
Any ideas what I do next, please?
Continue reading...
I've realised recently that this pc does not update Windows. I have taken a few steps to try to resolve this, as follows:
1 - Control Panel>Windows Update clicked on Check for Updates. After a few seconds, error 800B0100 appears.
2 - Googled this, and installed the MS System Update Readiness Tool for Win 7 64bit. Ran the tool, which installs the Hotfix KB947821. Software installed succesfully, message says updates installed.
3 - Ran step 1 again, same error 800B0100. Visited MS help page again, then clicked on Automatic Troubleshooter. Downloaded this, ran the software with the following result:
![](http://microsoftforum.net/data/MetaMirrorCache/f18e4780e7e1f6ce5ad5bd79e3d6729b._.png)
Any ideas what I do next, please?
Continue reading...