Windows 7 gives wrong monitor resolution

  • Thread starter Thread starter Fernando Rivera (Fernando.Rivera)
  • Start date Start date
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Fernando Rivera (Fernando.Rivera)

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Hi I have a problem for a couple users that I have upgrade dell monitors from 19inch to 22 inch.

the issue here is that one of the 22 inch monitor still holding the 19inch resolution. what I had tried is the following options:

- deleted from device manager the PNP monitor and refresh to see if will recognise the new monitor. (no joy)

- I have deleted registry entries Configuration and Connectivity but this didn't help either:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers\Configuration
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers\Connectivity


I have ran out of ideas can you please help?


laptop model series 5480

windows 7 Enterprise SP1

DELL monitors P22 model


let me know if you need more info.

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