L
{Ling}
Guest
Hi all!
I've been getting a problem on a PC that came pre-installed with Windows 7. Auto-updates were not turned on, and we'd been using the PC just fine for a couple of months when one day the Windows Activation Technology window popped up. We've already performed online activation once, and phone activation twice. All three attempts will show that 'Activation is successful', but after a while the activation prompt comes up again. It always appears whenever the PC is turned on, and it's very frustrating. I've run a diagnostic (please see below) but to be honest, I don't know what to make of it. I'm wondering if it's the tampered file under the Windows Activation Technology. What can I do to fix this? Please help!
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-3Q4JR-TDQRM-Y64T2
Windows Product Key Hash: ViKyL/IK6SsT9sxZ9uqQ/zn+zag=
Windows Product ID: 00371-OEM-9326071-57599
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {27342178-8EE4-4C99-8A68-D934705A571C}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.160211-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{27342178-8EE4-4C99-8A68-D934705A571C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-Y64T2</PKey><PID>00371-OEM-9326071-57599</PID><PIDType>8</PIDType><SID>S-1-5-21-3525162401-1310178575-3541818261</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP EliteDesk 800 G1 TWR</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>L01 v02.57</Version><SMBIOSVersion major="2" minor="7"/><Date>20141211000000.000000+000</Date></BIOS><HWID>61D43C07018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-BPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: da22eadd-46dc-4056-a287-f5041c852470
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00186-260-757599-02-1033-7601.0000-2242016
Installation ID: 005020609814935214878243628180539791677706120556664621
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: Y64T2
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 8/18/2016 12:27:03 PM
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0000000000000040
Event Time Stamp: 8:14:2016 11:32
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
HWID Data-->
HWID Hash Current: NAAAAAEAAgABAAIAAAACAAAAAwABAAEAln1W5+50whsia5AJBkmW5RKGLEAYd3bLdZ3I9g==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM SLIC-BPC
FACP HPQOEM SLIC-BPC
HPET HPQOEM SLIC-BPC
MCFG HPQOEM SLIC-BPC
FPDT HPQOEM SLIC-BPC
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
SLIC HPQOEM SLIC-BPC
ASF! INTEL HCG
TCPA APTIO4 NAPAASF
Continue reading...
I've been getting a problem on a PC that came pre-installed with Windows 7. Auto-updates were not turned on, and we'd been using the PC just fine for a couple of months when one day the Windows Activation Technology window popped up. We've already performed online activation once, and phone activation twice. All three attempts will show that 'Activation is successful', but after a while the activation prompt comes up again. It always appears whenever the PC is turned on, and it's very frustrating. I've run a diagnostic (please see below) but to be honest, I don't know what to make of it. I'm wondering if it's the tampered file under the Windows Activation Technology. What can I do to fix this? Please help!
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-3Q4JR-TDQRM-Y64T2
Windows Product Key Hash: ViKyL/IK6SsT9sxZ9uqQ/zn+zag=
Windows Product ID: 00371-OEM-9326071-57599
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {27342178-8EE4-4C99-8A68-D934705A571C}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.160211-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{27342178-8EE4-4C99-8A68-D934705A571C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-Y64T2</PKey><PID>00371-OEM-9326071-57599</PID><PIDType>8</PIDType><SID>S-1-5-21-3525162401-1310178575-3541818261</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP EliteDesk 800 G1 TWR</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>L01 v02.57</Version><SMBIOSVersion major="2" minor="7"/><Date>20141211000000.000000+000</Date></BIOS><HWID>61D43C07018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-BPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: da22eadd-46dc-4056-a287-f5041c852470
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00186-260-757599-02-1033-7601.0000-2242016
Installation ID: 005020609814935214878243628180539791677706120556664621
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: Y64T2
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 8/18/2016 12:27:03 PM
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0000000000000040
Event Time Stamp: 8:14:2016 11:32
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
HWID Data-->
HWID Hash Current: NAAAAAEAAgABAAIAAAACAAAAAwABAAEAln1W5+50whsia5AJBkmW5RKGLEAYd3bLdZ3I9g==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM SLIC-BPC
FACP HPQOEM SLIC-BPC
HPET HPQOEM SLIC-BPC
MCFG HPQOEM SLIC-BPC
FPDT HPQOEM SLIC-BPC
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
SLIC HPQOEM SLIC-BPC
ASF! INTEL HCG
TCPA APTIO4 NAPAASF
Continue reading...