Windows 365 subscription

[Windows 10]

I have had a Windows 365 subscription for several years. However every time I try to sign in I get an error message. On March 26th £84.99 was debited from my PayPal account but my subscription is not showing in my Microsoft account.When I purchased my subscription I used a different e mail address and that is now defunct. Please tell me how I rectify the problem and then can use my subscription without getting error messages.

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