Windows 365 Cloud PC in Windows App - The connection cannot proceed, keep prompt the Enter your credentials

[Windows Server]

After updating my Microsoft Windows AD password, I am unable to access my Windows 365 Cloud PC using the Windows App (Download from Microsoft Store). The app continuously prompts me to enter my credentials but does not accept them. This issue is not isolated to me; my colleagues who use the Windows 365 Cloud PC via the Windows App are experiencing the same problem. However, we can successfully access the Windows 365 Cloud PC through the web client at Windows 365 using the same credentials. We also attempted to use the Windows App on other computers, but the iss

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