Windows 11: sound only comes through when a troubleshooter is open

[trxy_op]

the headphones were working fine and i could hear through them fine, but today i tried to connect them and they connect and play a connected chime from the headphones but wouldnt play any sound through browser or games or anything. the sound also plays fine through my monitor last i checked. i tried going through the troubleshooter and they work while the troubleshooter is open, but the sound sounds distorted. if it helps at all the headphones are Beats studio 3's

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