Windows 11 shuts down and will not turn on until power is removed

  • Thread starter Thread starter Lazar_R
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Lazar_R

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Hi, I experienced twice the following event: my laptop completely blacks out and will not respond to any keystroke nor to long press of power button. The only thing that seems to be alive is USB ports still charging. So, I unplugged power adapter, connected a phone to usb port and waited until the laptop battery is fully drained. Only then I was able turn on the laptop. The events log shows multiple errors:The driver detected a controller error on \Device\Harddisk1\DR7The driver detected a controller error on \Device\Harddisk1\DR6After first such event I restored the system to a previous point

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