windows 11 repair update "the pc must support tpm 2.0"

[Windows Server]

ive been on windows for around a year and had no problem up until i installed a virus that messed up my pc badly and whenever i go to install the repair version update it says tpm 2.0 isnt supported even thoe it is on in my bios, ive checked device manager and tpm isnt showing up and in processor it says TPM storage is not available. i also tried reseting the pc with a cloud install and ive been having problems with that and i cant loose any files on my pc and really need it to be fixed and tpm to be back on my pc

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