Windows 11
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- Dec 10, 2024
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Hello. I have HyperX Cloud III headphones. As long as I used the original HyperX cable, everything was OK. Unfortunately, the cable was chewed by my cat. I bought a replacement cable, but the system no longer detects headphones like HyperX, only KT USB Audio. Because of this, I cannot use the NGENUITY app. These headphones have part of the cable permanently attached and terminated with a 3.5 mm audio jack. The second part is a cable with a 3.5 mm jack and a USB-C connector. I had to replace the second part. Even when I use the original HyperX USB-C to USB-A adapter, the system does not recogni
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