Windows 11 legit key but won't activate.

[Microsoft Windows]

I have repaired/re-installed Windows 11.I have a legit key (confirmed over the phone with support).I have been put on hold by Microsoft support and have now been on the phone for 2 hours 25 minutes.Is this a normal amount of tiume to be waiting for an answer. I would be happy with online support but there is no option for that.

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