Windows 11 has stopped working on my brand new laptop

[Siobhan Connolly]

Hi,So i just bought a brand new Samsung laptop which runs on windows 11 a couple of hours ago. At first it was working great but after about an hour i realised when i pressed the button on my keyboard with the windows logo it wasn't working, so i tried pressing on the icon on my taskbar and still nothing happened. i then tried to use the search bar icon next to it but that wouldn't work either, then finally i tried to open up the microsoft store icon and nothing happened. I tried restarting it but that didn't work so i tried just about everything the internet suggested like going to the task

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