windows 11 file explorer not showing preview for *.pes files

[Microsoft Windows]

New computer running windows 11. File explorer not showing preview for *.pes files (Brother Embroidery Software), but worked with no issues in Windows 10. Have read all of the potential solutions with no help. Appears file explorer cannot find the preview and may be associated with Onedrive, but not sure. Contacted MS support and they said it was a 3rd party software issue and not a MS problem. They just ignored that everything worked fine in windows 10.Would appreciate any help.

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