Windows 11-Extended screen-2 monitors-can't drag from monitor 1 to monitor 2; mouse gets stuck on screen 2

[Windows 11]

New Dell OptiPlex Small Form Factor 7020 BTX w/Windows 11; 2 monitors, extended display, recognizes monitor 1 and 2, placement correct, etc. 2 issues: mouse gets stuck on screen 2 very difficult to get it back on screen 1. open 2 programs on screen 1, can't drag anything to screen 2. Updates are current, rebooted. Please help. thx

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