Windows 11 Doesn't Recognize Scanner

  • Thread starter Thread starter CasiaSchreyer
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CasiaSchreyer

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Windows 11Epson ET-2850 all-in-one printer-scannerStarlink internet through a Ubiquiti routerThe printer is plugged into the router. The PC communicates with the router wirelessly.1) The printer is installed correctly. The drivers are up to date.2) I have successfully printed multiple times3) I have gone to the Windows app store and downloaded the Scan app - the app does not detect my scanner. I restarted 3 times at different points in this process and it still does not detect.4) I cannot access the Device Manager because Windows 11 has hidden it completely so I cannot actually manage options

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