Windows 11 does not see Printer

  • Thread starter Thread starter denmarfl01
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denmarfl01

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Computer; Windows 11Printer HP officeJet Pro 6978The printer showed it was Offline. When I ran Windows printer Troubleshooter...it showed printer was Turned off...but printer was definitely On.I unpluged printer...Restarted; same issuesI Restarted PC...same issuesPrinter is a Network printer ethernet to RouterI had downloaded full driver\Software version for this printer from HP.comI decided to deleted printer software and driver and re-install clean version.When software Install starts it looks for Printer...you cannot install the software with out the Install first discovering the printer.

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