Windows 11 crashes and flashes black screen frequently

  • Thread starter Thread starter Lila Warawutsunthon
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Lila Warawutsunthon

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I bought a new Acer laptop for a year and it has come with Windows 11 and there has been this persisting problem. The screen sometimes flashes black for a few seconds and if I'm playing a video on YouTube, it interrupts the sound and the quality of the image like reducing from 720 to 480. Sometimes the screen crashes or shakes too. Even though it always returns to normal after that, it's still annoying. My display drivers are all updated whenever I check. I update Windows regularly too but the problem remains. Help?

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