Windows 11 crash and restart itself

  • Thread starter Thread starter TriMai1
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TriMai1

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My new PC had been running fine until several weeks ago when it would freeze and restart after several hours, then it got worse and kept getting restarts within an hour or even several times an hour. It happens at random times: during gaming, during surfing the web, etc. It even crashed during the troubleshooting screen of windows (the screen followed by shift+restart). I have tried to update the BIOS, and all the drivers to the newest version. I checked the event viewer and it only shows Kernel-Power event ID 41 (this is a screenshot of the event viewer after a crash: Google Drive: Sign-in

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