Windows 11 administrator update won’t allow me to access many things

[Windows 11]

Hi. I recently purchased a new laptop prar for school, and made the mistake of signing in as a school/business account rather than a personal account. Because of this, I am unable to download new apps or even factory reset my personal laptop without an admin account and password that I don’t have access to. I already tried disconnecting the account however the disconnect button is grey and unclickable. Please help asap! I have spent hours trying to research a solution to no avail. Thank you

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