Windows 10 Volume Changes Randomly

  • Thread starter Thread starter Rich Benedetto
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Rich Benedetto

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Not sure when this problem started but it's been within the last six or seven months (10/2019 - 05/2020). It's possible it happened after a Windows 10 update. I would roll it back if I knew.


System volume randomly fluctuates while listening to any audio source (internet streaming Sirius/XM or YouTube Music, or iTunes installed on my computer) through external speakers (Bose) through the 3.5 mm speaker jack on rear panel AND the 3.5 mm head phone jack in the front. The problem also occurs using Bluetooth connected head phones).


At times I can listen for hours without it occurring but then it comes and is VERY annoying; to the point where listening to anything on my computer is useless. It has been happening for three hours this morning (5/12/2020).


I have performed the following over the last few months:

  • Adjusted Sound settings by disabling sound enhancements (and all other variations of Sound Settings)
  • Changed audio drivers (see below)
  • Disabled Communications setting ("Do Nothing")
  • Checked keyboard volume buttons and re-seated USB dongle.
  • I have done whatever steps the below hyperlink suggests in addition to other 'tech' websites.

I do not believe this to be a specific PC model (and software packages/drivers) issue since on this very website the problem can be seen over a five year period from 4269 users (Windows 10 Volume Problem (Volume Randomly Changes))


Computer: HP Pavilion Desktop 595-p0084

OS: Windows 10 Home 64 Bit Ver. 10.0.18363 Build 18363

Sound Drivers Attempted:

  • High Definition Audio Device Ver. 10.0.18362.356 (Microsoft)
  • Realtek High Definition Audio Ver. 6.0.1.7016 (8/13/2013) (the Dell Drivers mentioned in the link above)
  • Realtek High Definition Audio Ver. 6.0.8924.1 (3/26/2020) (and previous versions)

I will post this at HPs website as well as Realteks if possible.

Thanks in advance for any help!


Rich

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