K
Ken Varn
Guest
I have seen other threads on this topic, but they have been closed and have not been helpful at all, so I thought I would open a new one. My Windows 10 system is now crippled because I can't get the Start menu to open, I can't install updates, and I can't access Microsoft Store. I thought updates were supposed to improve things.
I have tried numerous "fixes" for this problem and nothing seems to work. This includes, but is not limited to SFC, DISM, Repair Install, etc.. SFC scans show no problems. I even tried to create a new admin account, but this makes things even worse on the new account. The new account starts up with a black screen and no desktop, taskbar, or start menu at all. Can someone please help with a fix that actually works? I'm desperate!
Event viewer entries that caught my eye are listed below:
Fault bucket , type 0
Event Name: MoAppCrash
Response: Not available
Cab Id: 0
Problem signature:
P1: Microsoft.Windows.StartMenuExperienceHost_10.0.19041.423_neutral_neutral_cw5n1h2txyewy
P2: praid:App
P3: 0.0.0.0
P4: eab8dc5a
P5: MrmCoreR.dll
P6: 10.0.19041.388
P7: b38d742f
P8: c0000006
P9: 000000000000ede7
P10:
Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER52CF.tmp.WERInternalMetadata.xml
These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_Microsoft.Window_e833acea8fafa9e7b6f29c5d29bbc29b884a3ff_53dd7f45_a96b7bc3-52e3-4588-b13b-de39681fe4a4
Analysis symbol:
Rechecking for solution: 0
Report Id: c4d17e5e-9fa8-4ba2-bd51-a034e395590b
Report Status: 524388
Hashed bucket:
Cab Guid: 0
Faulting application name: StartMenuExperienceHost.exe, version: 0.0.0.0, time stamp: 0xeab8dc5a
Faulting module name: MrmCoreR.dll, version: 10.0.19041.388, time stamp: 0xb38d742f
Exception code: 0xc0000006
Fault offset: 0x000000000000ede7
Faulting process id: 0x28f4
Faulting application start time: 0x01d6981b13304e05
Faulting application path: C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe
Faulting module path: C:\Windows\System32\MrmCoreR.dll
Report Id: 5fb9979e-e4fe-4d21-acba-ae341cb69dd9
Faulting package full name: Microsoft.Windows.StartMenuExperienceHost_10.0.19041.423_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: App
Continue reading...
I have tried numerous "fixes" for this problem and nothing seems to work. This includes, but is not limited to SFC, DISM, Repair Install, etc.. SFC scans show no problems. I even tried to create a new admin account, but this makes things even worse on the new account. The new account starts up with a black screen and no desktop, taskbar, or start menu at all. Can someone please help with a fix that actually works? I'm desperate!
Event viewer entries that caught my eye are listed below:
Fault bucket , type 0
Event Name: MoAppCrash
Response: Not available
Cab Id: 0
Problem signature:
P1: Microsoft.Windows.StartMenuExperienceHost_10.0.19041.423_neutral_neutral_cw5n1h2txyewy
P2: praid:App
P3: 0.0.0.0
P4: eab8dc5a
P5: MrmCoreR.dll
P6: 10.0.19041.388
P7: b38d742f
P8: c0000006
P9: 000000000000ede7
P10:
Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER52CF.tmp.WERInternalMetadata.xml
These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_Microsoft.Window_e833acea8fafa9e7b6f29c5d29bbc29b884a3ff_53dd7f45_a96b7bc3-52e3-4588-b13b-de39681fe4a4
Analysis symbol:
Rechecking for solution: 0
Report Id: c4d17e5e-9fa8-4ba2-bd51-a034e395590b
Report Status: 524388
Hashed bucket:
Cab Guid: 0
Faulting application name: StartMenuExperienceHost.exe, version: 0.0.0.0, time stamp: 0xeab8dc5a
Faulting module name: MrmCoreR.dll, version: 10.0.19041.388, time stamp: 0xb38d742f
Exception code: 0xc0000006
Fault offset: 0x000000000000ede7
Faulting process id: 0x28f4
Faulting application start time: 0x01d6981b13304e05
Faulting application path: C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe
Faulting module path: C:\Windows\System32\MrmCoreR.dll
Report Id: 5fb9979e-e4fe-4d21-acba-ae341cb69dd9
Faulting package full name: Microsoft.Windows.StartMenuExperienceHost_10.0.19041.423_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: App
Continue reading...