Windows 10 Taskbar Explorer hangs with second user logoin

  • Thread starter Thread starter tomc_47th
  • Start date Start date
T

tomc_47th

Guest
Windows 10 (Professional) Taskbar Explorer hangs and crashes when a second person logs on. (and first user remains logged on.


This is a new O/S install. All updates are done. Created a new local user to test with. Same problem.


Tried debugging in VS... pnly output of interest was




WER is below. All loaded modules are Microsoft code. Any thoughts?


=================================================


Version=1

EventType=AppHangB1

EventTime=132568409360535489

ReportType=3

Consent=1

UploadTime=132568409373125491

ReportFlags=524288

ReportStatus=268435456

ReportIdentifier=0119a2b9-75cf-49c1-8d3e-ba52ef45c50a

IntegratorReportIdentifier=cd151daa-3a19-40d0-994e-532e713437ff

Wow64Host=34404

NsAppName=explorer.exe

OriginalFilename=EXPLORER.EXE

AppSessionGuid=000059fc-000a-0019-8968-cf0a44fad601

TargetAppId=W:0000f519feec486de87ed73cb92d3cac802400000000!000084c1000ea5e779e9a15839838ced52466040584a!explorer.exe

TargetAppVer=2077//06//19:06:32:04!48b8df!explorer.exe

BootId=4294967295

HeapdumpAttached=1

TargetAsId=2584

UserImpactVector=269484304

IsFatal=1

EtwNonCollectReason=4

Response.BucketId=0d875e3203746c4a6ad36dc6695c8b86

Response.BucketTable=5

Response.LegacyBucketId=1933009364010699654

Response.type=4

Sig[0].Name=Application Name

Sig[0].Value=explorer.exe

Sig[1].Name=Application Version

Sig[1].Value=10.0.19041.746

Sig[2].Name=Application Timestamp

Sig[2].Value=ca234864

Sig[3].Name=Hang Signature

Sig[3].Value=a874

Sig[4].Name=Hang Type

Sig[4].Value=134217728

DynamicSig[1].Name=OS Version

DynamicSig[1].Value=10.0.19042.2.0.0.256.48

DynamicSig[2].Name=Locale ID

DynamicSig[2].Value=1033

DynamicSig[22].Name=Additional Hang Signature 1

DynamicSig[22].Value=a874dcbb81c64c2f212e8b48deac6aaa

DynamicSig[23].Name=Additional Hang Signature 2

DynamicSig[23].Value=4ded

DynamicSig[24].Name=Additional Hang Signature 3

DynamicSig[24].Value=4dedb159c4f84815d72e51a672453453

DynamicSig[25].Name=Additional Hang Signature 4

DynamicSig[25].Value=a874

DynamicSig[26].Name=Additional Hang Signature 5

DynamicSig[26].Value=a874dcbb81c64c2f212e8b48deac6aaa

DynamicSig[27].Name=Additional Hang Signature 6

DynamicSig[27].Value=4ded

DynamicSig[28].Name=Additional Hang Signature 7

DynamicSig[28].Value=4dedb159c4f84815d72e51a672453453

UI[3]=Windows Explorer is not responding

UI[4]=If you restart or close the program, you might lose information.

UI[5]=Restart the program

UI[6]=Restart the program

LoadedModule[0]=C:\Windows\explorer.exe

LoadedModule[1]=C:\windows\SYSTEM32\ntdll.dll

LoadedModule[2]=C:\windows\System32\KERNEL32.DLL

LoadedModule[3]=C:\windows\System32\KERNELBASE.dll

LoadedModule[4]=C:\windows\System32\msvcp_win.dll

LoadedModule[5]=C:\windows\System32\ucrtbase.dll

LoadedModule[6]=C:\windows\System32\combase.dll

LoadedModule[7]=C:\windows\System32\RPCRT4.dll

LoadedModule[8]=C:\windows\System32\OLEAUT32.dll

LoadedModule[9]=C:\windows\SYSTEM32\AEPIC.dll

LoadedModule[10]=C:\windows\SYSTEM32\TWINAPI.dll

LoadedModule[11]=C:\windows\System32\msvcrt.dll

LoadedModule[12]=C:\windows\System32\shcore.dll

LoadedModule[13]=C:\windows\System32\advapi32.dll

LoadedModule[14]=C:\windows\System32\SHLWAPI.dll

LoadedModule[15]=C:\windows\System32\sechost.dll

LoadedModule[16]=C:\windows\SYSTEM32\ntmarta.dll

LoadedModule[17]=C:\windows\System32\USER32.dll

LoadedModule[18]=C:\windows\System32\bcrypt.dll

LoadedModule[19]=C:\windows\System32\win32u.dll

LoadedModule[20]=C:\windows\System32\GDI32.dll

LoadedModule[21]=C:\windows\System32\gdi32full.dll

LoadedModule[22]=C:\windows\SYSTEM32\USERENV.dll

LoadedModule[23]=C:\windows\System32\SHELL32.dll

LoadedModule[24]=C:\windows\SYSTEM32\powrprof.dll

LoadedModule[25]=C:\windows\SYSTEM32\windows.storage.dll

LoadedModule[26]=C:\windows\SYSTEM32\dxgi.dll

LoadedModule[27]=C:\windows\SYSTEM32\PROPSYS.dll

LoadedModule[28]=C:\windows\SYSTEM32\kernel.appcore.dll

LoadedModule[29]=C:\windows\SYSTEM32\cryptsp.dll

LoadedModule[30]=C:\windows\SYSTEM32\WININET.dll

LoadedModule[31]=C:\windows\SYSTEM32\UxTheme.dll

LoadedModule[32]=C:\windows\SYSTEM32\dwmapi.dll

LoadedModule[33]=C:\windows\SYSTEM32\SspiCli.dll

LoadedModule[34]=C:\windows\SYSTEM32\twinapi.appcore.dll

LoadedModule[35]=C:\windows\SYSTEM32\WTSAPI32.dll

LoadedModule[36]=C:\windows\SYSTEM32\Wldp.dll

LoadedModule[37]=C:\windows\System32\bcryptPrimitives.dll

LoadedModule[38]=C:\windows\System32\IMM32.DLL

LoadedModule[39]=C:\windows\SYSTEM32\UMPDC.dll

LoadedModule[40]=C:\windows\SYSTEM32\NInput.dll

LoadedModule[41]=C:\windows\System32\MSCTF.dll

LoadedModule[42]=C:\windows\System32\ole32.dll

LoadedModule[43]=C:\windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.19041.746_none_ca02b4b61b8320a4\comctl32.dll

LoadedModule[44]=C:\windows\System32\clbcatq.dll

LoadedModule[45]=C:\Windows\System32\appresolver.dll

LoadedModule[46]=C:\Windows\System32\Bcp47Langs.dll

LoadedModule[47]=C:\Windows\System32\SLC.dll

LoadedModule[48]=C:\Windows\System32\sppc.dll

LoadedModule[49]=C:\windows\SYSTEM32\profapi.dll

LoadedModule[50]=C:\Windows\System32\OneCoreUAPCommonProxyStub.dll

LoadedModule[51]=C:\Windows\System32\StartTileData.dll

LoadedModule[52]=C:\Windows\System32\CoreMessaging.dll

LoadedModule[53]=C:\windows\System32\WS2_32.dll

LoadedModule[54]=C:\windows\SYSTEM32\usermgrcli.dll

LoadedModule[55]=C:\Windows\System32\Windows.StateRepositoryPS.dll

LoadedModule[56]=C:\windows\System32\IDStore.dll

LoadedModule[57]=C:\Windows\System32\usermgrproxy.dll

LoadedModule[58]=C:\Windows\System32\Windows.ApplicationModel.dll

LoadedModule[59]=C:\Windows\System32\AppXDeploymentClient.dll

LoadedModule[60]=C:\windows\System32\SAMLIB.dll

LoadedModule[61]=C:\Windows\System32\Windows.CloudStore.dll

LoadedModule[62]=C:\Windows\System32\urlmon.dll

LoadedModule[63]=C:\Windows\System32\iertutil.dll

LoadedModule[64]=C:\windows\System32\wlidprov.dll

LoadedModule[65]=C:\windows\System32\samcli.dll

LoadedModule[66]=C:\windows\SYSTEM32\policymanager.dll

LoadedModule[67]=C:\windows\SYSTEM32\msvcp110_win.dll

LoadedModule[68]=C:\Windows\System32\AppExtension.dll

LoadedModule[69]=C:\windows\system32\SettingSyncCore.dll

LoadedModule[70]=C:\Windows\System32\WinTypes.dll

LoadedModule[71]=C:\windows\SYSTEM32\winsta.dll

LoadedModule[72]=C:\Windows\System32\Windows.CloudStore.Schema.Shell.dll

LoadedModule[73]=C:\Windows\System32\Windows.StateRepositoryClient.dll

LoadedModule[74]=C:\windows\SYSTEM32\SndVolSSO.DLL

LoadedModule[75]=C:\windows\SYSTEM32\MMDevAPI.DLL

LoadedModule[76]=C:\windows\SYSTEM32\DEVOBJ.dll

LoadedModule[77]=C:\windows\System32\cfgmgr32.dll

LoadedModule[78]=C:\Windows\System32\OneCoreCommonProxyStub.dll

LoadedModule[79]=C:\windows\SYSTEM32\OLEACC.dll

LoadedModule[80]=C:\windows\SYSTEM32\TextShaping.dll

LoadedModule[81]=C:\windows\system32\windowscodecs.dll

LoadedModule[82]=C:\windows\SYSTEM32\dcomp.dll

LoadedModule[83]=C:\windows\system32\dataexchange.dll

LoadedModule[84]=C:\windows\system32\d3d11.dll

LoadedModule[85]=C:\windows\SYSTEM32\apphelp.dll

LoadedModule[86]=C:\Windows\System32\TileDataRepository.dll

LoadedModule[87]=C:\Windows\System32\StateRepository.Core.dll

LoadedModule[88]=C:\Windows\System32\Windows.StateRepository.dll

LoadedModule[89]=C:\windows\system32\explorerframe.dll

LoadedModule[90]=C:\windows\System32\coml2.dll

LoadedModule[91]=C:\windows\system32\twinui.pcshell.dll

LoadedModule[92]=C:\windows\System32\CRYPT32.dll

LoadedModule[93]=C:\windows\system32\DWrite.dll

LoadedModule[94]=C:\windows\system32\cdp.dll

LoadedModule[95]=C:\windows\system32\wincorlib.DLL

LoadedModule[96]=C:\windows\system32\dsreg.dll

LoadedModule[97]=C:\windows\SYSTEM32\windows.staterepositorycore.dll

LoadedModule[98]=C:\Windows\System32\windows.immersiveshell.serviceprovider.dll

LoadedModule[99]=C:\Windows\System32\MrmCoreR.dll

LoadedModule[100]=C:\Windows\System32\Windows.UI.dll

LoadedModule[101]=C:\Windows\System32\WindowManagementAPI.dll

LoadedModule[102]=C:\Windows\System32\TextInputFramework.dll

LoadedModule[103]=C:\Windows\System32\InputHost.dll

LoadedModule[104]=C:\Windows\System32\CoreUIComponents.dll

LoadedModule[105]=C:\windows\SYSTEM32\languageoverlayutil.dll

LoadedModule[106]=C:\Windows\System32\bcp47mrm.dll

LoadedModule[107]=C:\Windows\System32\thumbcache.dll

LoadedModule[108]=C:\windows\SYSTEM32\edputil.dll

LoadedModule[109]=C:\Windows\System32\Windows.Shell.ServiceHostBuilder.dll

LoadedModule[110]=C:\windows\SYSTEM32\cldapi.dll

LoadedModule[111]=C:\windows\SYSTEM32\FLTLIB.DLL

LoadedModule[112]=C:\Windows\System32\Windows.System.Launcher.dll

LoadedModule[113]=C:\windows\System32\twinui.appcore.dll

LoadedModule[114]=C:\windows\system32\twinui.dll

LoadedModule[115]=C:\windows\system32\pdh.dll

LoadedModule[116]=C:\windows\System32\ApplicationFrame.dll

LoadedModule[117]=C:\windows\System32\d2d1.dll

LoadedModule[118]=C:\windows\SYSTEM32\PhotoMetadataHandler.dll

LoadedModule[119]=C:\Windows\System32\HolographicExtensions.dll

LoadedModule[120]=C:\Windows\System32\VirtualMonitorManager.dll

LoadedModule[121]=C:\Windows\System32\ResourcePolicyClient.dll

LoadedModule[122]=C:\Windows\System32\Windows.UI.Immersive.dll

LoadedModule[123]=C:\Windows\System32\AboveLockAppHost.dll

LoadedModule[124]=C:\windows\System32\npsm.dll

LoadedModule[125]=C:\Windows\System32\Windows.Shell.BlueLightReduction.dll

LoadedModule[126]=C:\Windows\System32\ShellCommonCommonProxyStub.dll

LoadedModule[127]=C:\Windows\System32\mscms.dll

LoadedModule[128]=C:\Windows\System32\ColorAdapterClient.dll

LoadedModule[129]=C:\Windows\System32\Windows.Internal.Signals.dll

LoadedModule[130]=C:\windows\SYSTEM32\tdh.dll

LoadedModule[131]=C:\windows\SYSTEM32\CRYPTBASE.DLL

LoadedModule[132]=C:\windows\SYSTEM32\MFPlat.DLL

LoadedModule[133]=C:\windows\SYSTEM32\RTWorkQ.DLL

LoadedModule[134]=C:\Windows\System32\TaskFlowDataEngine.dll

LoadedModule[135]=C:\windows\System32\StructuredQuery.dll

LoadedModule[136]=C:\Windows\System32\Windows.Data.Activities.dll

LoadedModule[137]=C:\Windows\System32\Windows.Security.Authentication.Web.Core.dll

LoadedModule[138]=C:\windows\System32\Windows.Internal.UI.Shell.WindowTabManager.dll

LoadedModule[139]=C:\Windows\System32\NotificationControllerPS.dll

LoadedModule[140]=C:\Windows\System32\RMCLIENT.dll

LoadedModule[141]=C:\Windows\System32\ActXPrxy.dll

LoadedModule[142]=C:\Windows\System32\Windows.Devices.Enumeration.dll

LoadedModule[143]=C:\windows\System32\MSWB7.dll

LoadedModule[144]=C:\Windows\System32\DevDispItemProvider.dll

LoadedModule[145]=C:\Windows\System32\Windows.Networking.Connectivity.dll

LoadedModule[146]=C:\Windows\System32\DDORes.dll

LoadedModule[147]=C:\Windows\System32\DefaultDeviceManager.dll

LoadedModule[148]=C:\windows\system32\windowsudk.shellcommon.dll

LoadedModule[149]=C:\windows\system32\DictationManager.dll

LoadedModule[150]=C:\windows\System32\DriverStore\FileRepository\nvhdci.inf_amd64_c61d6c6ae6df601d\nvldumdx.dll

LoadedModule[151]=C:\windows\SYSTEM32\VERSION.DLL

LoadedModule[152]=C:\windows\SYSTEM32\msasn1.dll

LoadedModule[153]=C:\windows\SYSTEM32\cryptnet.dll

LoadedModule[154]=C:\windows\System32\WINTRUST.DLL

LoadedModule[155]=C:\windows\System32\imagehlp.dll

LoadedModule[156]=C:\Windows\System32\Windows.StateRepositoryBroker.dll

LoadedModule[157]=C:\Windows\System32\Windows.UI.Core.TextInput.dll

LoadedModule[158]=C:\Windows\System32\Windows.Devices.Lights.dll

LoadedModule[159]=C:\Windows\System32\Windows.FileExplorer.Common.dll

LoadedModule[160]=C:\windows\SYSTEM32\ntshrui.dll

LoadedModule[161]=C:\windows\SYSTEM32\srvcli.dll

LoadedModule[162]=C:\windows\SYSTEM32\cscapi.dll

LoadedModule[163]=C:\windows\SYSTEM32\netutils.dll

LoadedModule[164]=C:\windows\system32\IconCodecService.dll

LoadedModule[165]=C:\windows\system32\rsaenh.dll

LoadedModule[166]=C:\windows\System32\DriverStore\FileRepository\nvhdci.inf_amd64_c61d6c6ae6df601d\nvwgf2umx_cfg.dll

LoadedModule[167]=C:\windows\SYSTEM32\WINMM.DLL

LoadedModule[168]=C:\windows\SYSTEM32\LINKINFO.dll

LoadedModule[169]=C:\windows\SYSTEM32\dxcore.dll

LoadedModule[170]=C:\windows\System32\UIAnimation.dll

LoadedModule[171]=C:\Users\Test\AppData\Local\Microsoft\OneDrive\20.201.1005.0009\amd64\FileSyncShell64.dll

LoadedModule[172]=C:\windows\SYSTEM32\wkscli.dll

LoadedModule[173]=C:\windows\System32\provsvc.dll

LoadedModule[174]=C:\Windows\System32\EhStorShell.dll

LoadedModule[175]=C:\windows\System32\SETUPAPI.dll

LoadedModule[176]=C:\windows\System32\cscui.dll

LoadedModule[177]=C:\Windows\System32\msi.dll

LoadedModule[178]=C:\Windows\System32\CastLaunch.dll

LoadedModule[179]=C:\Windows\System32\wlanapi.dll

State[0].Key=Transport.DoneStage1

State[0].Value=1

OsInfo[0].Key=vermaj

OsInfo[0].Value=10

OsInfo[1].Key=vermin

OsInfo[1].Value=0

OsInfo[2].Key=verbld

OsInfo[2].Value=19042

OsInfo[3].Key=ubr

OsInfo[3].Value=789

OsInfo[4].Key=versp

OsInfo[4].Value=0

OsInfo[5].Key=arch

OsInfo[5].Value=9

OsInfo[6].Key=lcid

OsInfo[6].Value=1033

OsInfo[7].Key=geoid

OsInfo[7].Value=244

OsInfo[8].Key=sku

OsInfo[8].Value=48

OsInfo[9].Key=domain

OsInfo[9].Value=0

OsInfo[10].Key=prodsuite

OsInfo[10].Value=256

OsInfo[11].Key=ntprodtype

OsInfo[11].Value=1

OsInfo[12].Key=platid

OsInfo[12].Value=10

OsInfo[13].Key=sr

OsInfo[13].Value=0

OsInfo[14].Key=tmsi

OsInfo[14].Value=220944661

OsInfo[15].Key=osinsty

OsInfo[15].Value=2

OsInfo[16].Key=iever

OsInfo[16].Value=11.789.19041.0-11.0.1000

OsInfo[17].Key=portos

OsInfo[17].Value=0

OsInfo[18].Key=ram

OsInfo[18].Value=65398

OsInfo[19].Key=svolsz

OsInfo[19].Value=953

OsInfo[20].Key=wimbt

OsInfo[20].Value=0

OsInfo[21].Key=blddt

OsInfo[21].Value=191206

OsInfo[22].Key=bldtm

OsInfo[22].Value=1406

OsInfo[23].Key=bldbrch

OsInfo[23].Value=vb_release

OsInfo[24].Key=bldchk

OsInfo[24].Value=0

OsInfo[25].Key=wpvermaj

OsInfo[25].Value=0

OsInfo[26].Key=wpvermin

OsInfo[26].Value=0

OsInfo[27].Key=wpbuildmaj

OsInfo[27].Value=0

OsInfo[28].Key=wpbuildmin

OsInfo[28].Value=0

OsInfo[29].Key=osver

OsInfo[29].Value=10.0.19041.789.amd64fre.vb_release.191206-1406

OsInfo[30].Key=buildflightid

OsInfo[31].Key=edition

OsInfo[31].Value=Professional

OsInfo[32].Key=ring

OsInfo[32].Value=Retail

OsInfo[33].Key=expid

OsInfo[33].Value=FX:117B97D4,FX:117B9872,FX:1183210E,FX:119E26AD,FX:11A8C293,FX:11A8C2FE,FX:11C0E96C,FX:11C3F9D5,FX:11C7EB6A,FX:11C9408A,FX:11C940DB,FX:11C96C7A,FX:11CB9A9F,FX:11CB9AC1,FX:11CC111C,FX:11D5BFCD,FX:11D898D7,FX:11DB147C,FX:11DE505A

OsInfo[34].Key=fconid

OsInfo[35].Key=containerid

OsInfo[36].Key=containertype

OsInfo[37].Key=edu

OsInfo[37].Value=0

FriendlyEventName=Stopped responding and was closed

ConsentKey=AppHangXProcB1

AppName=Windows Explorer

AppPath=C:\Windows\explorer.exe

ReportDescription=A problem caused this program to stop interacting with Windows.

NsPartner=windows

NsGroup=windows8

ApplicationIdentity=62F006F8AEF19B383290E74299146323

MetadataHash=850585433

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