L
Lotrfan_1
Guest
I have a question regarding the recent failure of my Windows 10 PC which now will not boot at all.
The PC is a Toshiba Dynabook A55 (i5 with 8 mg RAM ) running Windows 10 Home 64 bit Build 19041. It is up to date regarding Windows updates. It is rigorously scanned on a daily basis with McAfee and HitmanPro.
When the failure occurred, I was using the PC and scanning through my emails. It froze.
I tried a reboot and it failed. It then restarted itself and failed again. Each time it gets past the Windows logo but the windows login screen does not appear.
It restarts again and enters Window Repair. I am given the following options. (1) Startup repair (2) Cmd Prompt (3) Uninstall updates (4) UEFI Firmware settings (5) System Restore (6) System Image Recovery.
I tried (1) first with a message given that it cannot fix the problem
I then wanted to see what was being recognised on the computer so I tried (2). At the cmd prompt, used diskpart to have a look at the partitions. All is says it recognises is a volume 0 which it is calling d: (not there before crash) that has a size of 0. There is no other partition/volume showing. I thought I could do a reassignment of a volume back to c: is there was a volume number showing a size that was large enough to be my old c: drive but clearly can't.
I exit diskpart and try options like DISM , recboot at the command prompt. DISM is not recognised and recboot runs as long as I do not enter anything deal with drive c:
I then tried option (4) to see what the UEFI says is present. No information partition shows but when I do a disk and memory test both pass. The disk diagnostic takes about 30 minutes and the disk is meant to be about 2TB.
Does this data suggest that the problem is a complete failure of the C: drive hardware or is a software boot issue still a possibility? Or am I missing something else? Any guidance would be much appreciated and thank-you for your time reading this.
Continue reading...
The PC is a Toshiba Dynabook A55 (i5 with 8 mg RAM ) running Windows 10 Home 64 bit Build 19041. It is up to date regarding Windows updates. It is rigorously scanned on a daily basis with McAfee and HitmanPro.
When the failure occurred, I was using the PC and scanning through my emails. It froze.
I tried a reboot and it failed. It then restarted itself and failed again. Each time it gets past the Windows logo but the windows login screen does not appear.
It restarts again and enters Window Repair. I am given the following options. (1) Startup repair (2) Cmd Prompt (3) Uninstall updates (4) UEFI Firmware settings (5) System Restore (6) System Image Recovery.
I tried (1) first with a message given that it cannot fix the problem
I then wanted to see what was being recognised on the computer so I tried (2). At the cmd prompt, used diskpart to have a look at the partitions. All is says it recognises is a volume 0 which it is calling d: (not there before crash) that has a size of 0. There is no other partition/volume showing. I thought I could do a reassignment of a volume back to c: is there was a volume number showing a size that was large enough to be my old c: drive but clearly can't.
I exit diskpart and try options like DISM , recboot at the command prompt. DISM is not recognised and recboot runs as long as I do not enter anything deal with drive c:
I then tried option (4) to see what the UEFI says is present. No information partition shows but when I do a disk and memory test both pass. The disk diagnostic takes about 30 minutes and the disk is meant to be about 2TB.
Does this data suggest that the problem is a complete failure of the C: drive hardware or is a software boot issue still a possibility? Or am I missing something else? Any guidance would be much appreciated and thank-you for your time reading this.
Continue reading...