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Dani_989
Guest
Hello! I am using Windows 10 Pro, version 20H2, OS build 19042.746 on my Surface Book 2, and lately I have more and more problems with the battery life of my device. Unfortunately, this issue is NOT due to hardware deterioration, but rather due to some unknown issue with the software. I have started tracking the energy consumption by generating SleepStudy reports, and what I have found as a recurring problem is an "Unknown [NONE]" app ID that consumes ever so more battery charge. This battery consumption is reduced if I put my Surface Book to sleep while turning off WiFi, but today after waking the PC after only 3,5 hours I have found more than 40% of battery charge gone (and the battery was almost 100% full beforehand). The same app ID appears also during my normal usage, and it is then also among the first 2 or 3 apps that consume my battery.
Yes, I have already run the full (virus) scan of my system, and there was nothing there. I did the SFC and DISM scans too, and there were no issues found. Do you have any kind of solution for this?
In the attachment you can see what I am talking about.
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Yes, I have already run the full (virus) scan of my system, and there was nothing there. I did the SFC and DISM scans too, and there were no issues found. Do you have any kind of solution for this?
In the attachment you can see what I am talking about.
Continue reading...