Windows 10 on lenovo laptop won't turn off or hibernate

  • Thread starter Thread starter Silver4Raven
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Silver4Raven

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Hi everyone and thanks in advance.The laptop does not fully shuts down or hibernate.The power button light stays on.Nothing else operates. I have to force shut down by pressing the power button.Also after hibernation the windows and tasks are not preserved.Edition Windows 10 ProVersion 20H2Installed on ‎4/‎24/‎2021OS build 19042.928Experience Windows Feature Experience Pack 120.2212.551.0Processor AMD Ryzen 5 4600H with Radeon Graphics 3.00 GHzInstalled RAM 8.00 GB (7.87 GB usable)Product ID 00330-80000-00000-AA817System type 64-bit operating system, x6

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