Windows 10: Microsoft Edge and Internet Explorer do not save passwords

  • Thread starter Thread starter BillyBissette
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BillyBissette

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I've just done a complete re-installation of Windows 10. Windows carried over my IE/Edge histories and such, but not passwords.


Using Edge, I found it did not save passwords on web sites. The options are set to save passwords; it simply doesn't do so. It did not even ask if I wanted to save passwords. Checking the manage passwords option, no passwords are present. (This is not an issue with non-Microsoft browsers. It was not an issue several years ago when I'd saved several passwords using Microsoft browsers with Windows 10. This is also not a case of sites being set to not save passwords, as nothing at all is in the Manage Passwords panel.)

I switched to Internet Explorer, for the same results. IE will not even ask to save passwords for any site.


I went to the Credentials Manager. The Credentials Manager says that no web passwords have been saved.


I did a web search. I found this problem has been widely reported for the last two years, and that Microsoft has never fixed it nor apparently given a satisfactory solution. Some Microsoft personnel have tried to help, but they've only given the same rote non-answers such as to turn on password saving (even though it is already on). Even this answers forum has a number of locked threads about the topic (with an even greater number of "I have the same question" counts), none that I've seen having resolved it. Mostly it seems people just give up and stop using Edge.



Checking other (non-Microsoft) solutions, one site suggested manually forcing credentials through an admin-level Key Manager (rundll32.exe keymgr.dll,KRShowKeyMgr). Even though I'd checked the radio button to enter the new key as a web password, the Credentials Manager showed Windows added as a Windows Credential instead of a Web Credential. Still doesn't work.


There are some other user solutions that people claim work, but they appear to rely on already having the password saved through Internet Explorer, making them not an actual solution.


One user suggested going to Edge's Settings > Advanced Settings > Manage Passwords and adding the information there, but Manage Passwords lists no web sites and has no "Add" button. Manage Form Entries and Manage Cards have "Add" button, but neither Manage Passwords nor Manage Permissions has an "Add" button. I cannot manually force a web site password through Edge.

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