H
Habershaw-Wright
Guest
Hello,
As discussed over the call :
It is confirmed this is still a bug and not fixed , unfortunately PG team has not provided us any update on this Issue’s fix arrival so we are unable to update you here as well .
It would be either be release publicly in upcoming hotfix or you can follow up here again in case not received.
With this Information we are now closing this case.
It was my pleasure to work with you on this issue and I hope we were able to provide you the optimum support.
Below are the details of this Request :
SR#: 120101924008689
Issue: Turn-By-Turn Bug - MS Map Version: The later versions of MS maps on Win 10 Enterprise /1803/17134.1726/17134.1667/17134.1610/17134.1550/2004
So after getting your permission and confirmation we are closing this case, in case if the same issue re-occurs you can re-open the same case.
I really appreciate your time , patience and understanding on this case.
If the problem returns and you would like to revisit this incident, please feel free to contact us and request that this case be re-opened. We'll be more than happy to continue working with you at that time.
If you need any further clarification on this please let me know.
Thank you for Choosing Microsoft.
Have A good day ahead.
Thanks for sharing the Result.
May I know If :
1. Any other Maps app versions are tried as well with windows 10 2004 ? Is any of them working ?If yes ,share the version here
2. Since Somehow image is not showing , Is error on maps is same with windows 2004 version as well or different ?
3. Issue happening on system OS (win 10. 2004) with GPS or without GPS ?
From:
Sent: Thursday, October 22, 2020 4:36 PM
To:
Cc: support <*** Email address is removed for privacy ***>
Subject: RE: SR: 120101924008689 || Turn-By-Turn Bug - MS Map Version: The later versions of MS maps on Win 10 Enterprise /1803/17134.1726/17134.1667/17134.1610/17134.1550`
Hello ,
I have a quick test for you to try : Looks like it has been an Issue with Maps with previous versions of windows 10.
Please test this on one of the machines with win :2004 update to check.
As per Product Group Team this Issue is fixed in windows 10 OS: 2004 Version.
Please test this and let us know.
Thanks.
Regards
Windows Platforms User Experience
Customer Service & Support ¹ 10:30 AM to 6:30 PM EST Mon to Fri
Continue reading...
As discussed over the call :
It is confirmed this is still a bug and not fixed , unfortunately PG team has not provided us any update on this Issue’s fix arrival so we are unable to update you here as well .
It would be either be release publicly in upcoming hotfix or you can follow up here again in case not received.
With this Information we are now closing this case.
It was my pleasure to work with you on this issue and I hope we were able to provide you the optimum support.
Below are the details of this Request :
SR#: 120101924008689
Issue: Turn-By-Turn Bug - MS Map Version: The later versions of MS maps on Win 10 Enterprise /1803/17134.1726/17134.1667/17134.1610/17134.1550/2004
So after getting your permission and confirmation we are closing this case, in case if the same issue re-occurs you can re-open the same case.
I really appreciate your time , patience and understanding on this case.
If the problem returns and you would like to revisit this incident, please feel free to contact us and request that this case be re-opened. We'll be more than happy to continue working with you at that time.
If you need any further clarification on this please let me know.
Thank you for Choosing Microsoft.
Have A good day ahead.
Thanks for sharing the Result.
May I know If :
1. Any other Maps app versions are tried as well with windows 10 2004 ? Is any of them working ?If yes ,share the version here
2. Since Somehow image is not showing , Is error on maps is same with windows 2004 version as well or different ?
3. Issue happening on system OS (win 10. 2004) with GPS or without GPS ?
From:
Sent: Thursday, October 22, 2020 4:36 PM
To:
Cc: support <*** Email address is removed for privacy ***>
Subject: RE: SR: 120101924008689 || Turn-By-Turn Bug - MS Map Version: The later versions of MS maps on Win 10 Enterprise /1803/17134.1726/17134.1667/17134.1610/17134.1550`
Hello ,
I have a quick test for you to try : Looks like it has been an Issue with Maps with previous versions of windows 10.
Please test this on one of the machines with win :2004 update to check.
As per Product Group Team this Issue is fixed in windows 10 OS: 2004 Version.
Please test this and let us know.
Thanks.
Regards
Windows Platforms User Experience
Customer Service & Support ¹ 10:30 AM to 6:30 PM EST Mon to Fri
Continue reading...