Windows 10 Laptop Crashes and Restarts

  • Thread starter Thread starter sophia .
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sophia .

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After using my laptop for like 5 minutes it crashes and shows me a blue screen saying "Your PC ran into a problem and needs to restart we're just collecting some error info and then we'll restart for you." I am not sure how to resolve this issue. My laptop is also always overheating for no reason even when I am not charging it. I have tried to check for any viruses in my computer and none were present. SOMEONE PLEASE HELP ME!!!

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