W
WNP01
Guest
I've been all over these support pages and looking at internet articles for weeks trying all the solutions being offered for this issue and nothing works.
MSI GF65 Laptop
64 bit Windows 10 Home
Version 1909
OS build 18363.720
Actions taken thus far:
--------------------------
**Perform a Clean Boot
Go to the search box > type MSConfig.
Select System Configuration > go to the Services tab.
Select Hide all Microsoft services > Disable all.
Go to Startup tab > Open Task Manager > Disable all the unnecessary services running there. Restart your computer and check for updates,
**Make sure Windows Update and Background Intelligent Transfer services are available and running.
Click Start, type services.msc in the Start Search text area, and then click services.msc in the programs list. If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.
Double-click Background Intelligent Transfer Service.
If the Startup status lists Stopped, click Start and then click OK.
Double-click Windows Update.
If the Startup status lists Stopped, click Start and then click OK.
Double-click Workstation.
If the Startup status lists Stopped, click Start and then click OK.
Close the Services window and try to install updates again.
Restart your PC then Please try to run Windows Update again.
**Rename Software Distribution folders
Note: Before trying to rename the folders, please disconnect in the internet first or Turn on Airplane mode then restart your computer.
From Start , search for cmd
Select Command Prompt (with the option Run as Administrator) from the results
At the Command Prompt, type the following commands one at a time. After each, select Enter. Let the command complete before typing the next command.
net stop wuauserv
net stop cryptsvc
net stop bits
net stop msiserver
ren %systemroot%\softwaredistribution softwaredistribution.bak
ren %systemroot%\system32\catroot2 catroot2.bak
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
After all these commands are completed, close the Command Prompt window and restart your computer.
Please try again to run the Windows Update.
---------------------------Also, I downloaded the standalone update and tried that way.
Any other ideas? Thanks in advance.
Continue reading...
MSI GF65 Laptop
64 bit Windows 10 Home
Version 1909
OS build 18363.720
Actions taken thus far:
--------------------------
**Perform a Clean Boot
Go to the search box > type MSConfig.
Select System Configuration > go to the Services tab.
Select Hide all Microsoft services > Disable all.
Go to Startup tab > Open Task Manager > Disable all the unnecessary services running there. Restart your computer and check for updates,
**Make sure Windows Update and Background Intelligent Transfer services are available and running.
Click Start, type services.msc in the Start Search text area, and then click services.msc in the programs list. If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.
Double-click Background Intelligent Transfer Service.
If the Startup status lists Stopped, click Start and then click OK.
Double-click Windows Update.
If the Startup status lists Stopped, click Start and then click OK.
Double-click Workstation.
If the Startup status lists Stopped, click Start and then click OK.
Close the Services window and try to install updates again.
Restart your PC then Please try to run Windows Update again.
**Rename Software Distribution folders
Note: Before trying to rename the folders, please disconnect in the internet first or Turn on Airplane mode then restart your computer.
From Start , search for cmd
Select Command Prompt (with the option Run as Administrator) from the results
At the Command Prompt, type the following commands one at a time. After each, select Enter. Let the command complete before typing the next command.
net stop wuauserv
net stop cryptsvc
net stop bits
net stop msiserver
ren %systemroot%\softwaredistribution softwaredistribution.bak
ren %systemroot%\system32\catroot2 catroot2.bak
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
After all these commands are completed, close the Command Prompt window and restart your computer.
Please try again to run the Windows Update.
---------------------------Also, I downloaded the standalone update and tried that way.
Any other ideas? Thanks in advance.
Continue reading...