J
JuanPablo2018
Guest
I get BSOD's every 3-5 minutes in normal mode. In Safe Mode, it simply doesn't crash. Please, somebody help me hunt down the responsible driver so I can cut it up into little pieces and send each to the horizon in a different direction.
Minidump folder: Minidump 10-9-18.zip
MEMORY.DMP file: MEMORY 10-9-18.zip
My hardware, in case it helps at all:
MB: ASUS Z10PE-D8 WS
RAM: two Kingston 16GB, 2133 MHz sticks
CPU: two i7-930 2.8GHz LGA 1366
GPU: EVGA GeForce GTX 1080
System drive: Samsung SSD
Many thanks for any help.
WinDbg output looks like this:
************* Path validation summary **************
Response Time (ms) Location
Deferred srv*c:\cache*Symbol information
Symbol search path is: srv*c:\cache*Symbol information
Executable search path is:
Windows 10 Kernel Version 17763 MP (24 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 17763.1.amd64fre.rs5_release.180914-1434
Machine Name:
Kernel base = 0xfffff805`6369a000 PsLoadedModuleList = 0xfffff805`63ab9a50
Debug session time: Tue Oct 9 17:36:22.939 2018 (UTC - 7:00)
System Uptime: 0 days 0:04:01.755
Loading Kernel Symbols
.....................................Page 20046ed0f too large to be in the dump file.
Page 20046ed1b too large to be in the dump file.
..........................
...Page 200843ffe too large to be in the dump file.
.............................................................
..................................................
Loading User Symbols
Loading unloaded module list
.........
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 9C, {0, ffffd2001d48c120, 0, 0}
Probably caused by : intelppm.sys ( intelppm!MWaitIdle+1f )
Followup: MachineOwner
---------
8: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
MACHINE_CHECK_EXCEPTION (9c)
A fatal Machine Check Exception has occurred.
KeBugCheckEx parameters;
x86 Processors
If the processor has ONLY MCE feature available (For example Intel
Pentium), the parameters are:
1 - Low 32 bits of P5_MC_TYPE MSR
2 - Address of MCA_EXCEPTION structure
3 - High 32 bits of P5_MC_ADDR MSR
4 - Low 32 bits of P5_MC_ADDR MSR
If the processor also has MCA feature available (For example Intel
Pentium Pro), the parameters are:
1 - Bank number
2 - Address of MCA_EXCEPTION structure
3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
4 - Low 32 bits of MCi_STATUS MSR for the MCA bank that had the error
IA64 Processors
1 - Bugcheck Type
1 - MCA_ASSERT
2 - MCA_GET_STATEINFO
SAL returned an error for SAL_GET_STATEINFO while processing MCA.
3 - MCA_CLEAR_STATEINFO
SAL returned an error for SAL_CLEAR_STATEINFO while processing MCA.
4 - MCA_FATAL
FW reported a fatal MCA.
5 - MCA_NONFATAL
SAL reported a recoverable MCA and we don't support currently
support recovery or SAL generated an MCA and then couldn't
produce an error record.
0xB - INIT_ASSERT
0xC - INIT_GET_STATEINFO
SAL returned an error for SAL_GET_STATEINFO while processing INIT event.
0xD - INIT_CLEAR_STATEINFO
SAL returned an error for SAL_CLEAR_STATEINFO while processing INIT event.
0xE - INIT_FATAL
Not used.
2 - Address of log
3 - Size of log
4 - Error code in the case of x_GET_STATEINFO or x_CLEAR_STATEINFO
AMD64 Processors
1 - Bank number
2 - Address of MCA_EXCEPTION structure
3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
4 - Low 32 bits of MCi_STATUS MSR for the MCA bank that had the error
Arguments:
Arg1: 0000000000000000
Arg2: ffffd2001d48c120
Arg3: 0000000000000000
Arg4: 0000000000000000
Debugging Details:
------------------
KEY_VALUES_STRING: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 401
BUILD_VERSION_STRING: 17763.1.amd64fre.rs5_release.180914-1434
SYSTEM_MANUFACTURER: ASUSTeK COMPUTER INC.
SYSTEM_PRODUCT_NAME: Z10PE-D8 WS
SYSTEM_SKU: All
SYSTEM_VERSION: System Version
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: 3703
BIOS_DATE: 04/13/2018
BASEBOARD_MANUFACTURER: ASUSTeK COMPUTER INC.
BASEBOARD_PRODUCT: Z10PE-D8 WS
BASEBOARD_VERSION: Rev 1.xx
DUMP_TYPE: 1
BUGCHECK_P1: 0
BUGCHECK_P2: ffffd2001d48c120
BUGCHECK_P3: 0
BUGCHECK_P4: 0
BUGCHECK_STR: 0x9C_GenuineIntel
CPU_COUNT: 18
CPU_MHZ: 95b
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 3f
CPU_STEPPING: 2
CPU_MICROCODE: 6,3f,2,0 (F,M,S,R) SIG: 3C'00000000 (cache) 3C'00000000 (init)
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: f
ANALYSIS_SESSION_HOST: DESKTOP-OB9TOV0
ANALYSIS_SESSION_TIME: 10-09-2018 18:30:25.0093
ANALYSIS_VERSION: 10.0.17763.1 amd64fre
BAD_STACK_POINTER: ffffd2001d48c0e8
LAST_CONTROL_TRANSFER: from fffff80563646f0a to fffff8056384af30
STACK_TEXT:
ffffd200`1d48c0e8 fffff805`63646f0a : 00000000`0000009c 00000000`00000000 ffffd200`1d48c120 00000000`00000000 : nt!KeBugCheckEx
ffffd200`1d48c0f0 fffff805`63647306 : 00000000`00000018 ffffd200`1d48c450 00000000`00000000 00000000`00000018 : hal!HalpMcaReportError+0x10e
ffffd200`1d48c240 fffff805`6364659c : 00000000`00000000 ffffd200`1d48c4d0 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0xb6
ffffd200`1d48c270 fffff805`636475c7 : ffffa70b`152a4580 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalpHandleMachineCheck+0x5c
ffffd200`1d48c2a0 fffff805`63926d1b : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x37
ffffd200`1d48c2d0 fffff805`6385987a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiHandleMcheck+0xb
ffffd200`1d48c300 fffff805`63859560 : ffffd200`00000000 fffff805`6385949d ffffd200`1d519180 00000000`00000000 : nt!KxMcheckAbort+0x7a
ffffd200`1d48c440 fffff801`2445136f : fffff801`24451404 00000000`00000000 ffffa70b`1c447100 ffffd200`1d480180 : nt!KiMcheckAbort+0x260
ffffee8a`d108b7a8 fffff801`24451404 : 00000000`00000000 ffffa70b`1c447100 ffffd200`1d480180 ffffa70b`1c447010 : intelppm!MWaitIdle+0x1f
ffffee8a`d108b7b0 fffff805`63714d4b : 00000000`00000000 00000000`00000001 00000000`00000000 00000000`000000a3 : intelppm!AcpiCStateIdleExecute+0x24
ffffee8a`d108b7e0 fffff805`637144ff : 00000000`00000000 00000000`00000002 00000000`00000000 00000000`00000008 : nt!PpmIdleExecuteTransition+0x6bb
ffffee8a`d108bb00 fffff805`6384e91c : ffffffff`00000000 ffffd200`1d480180 ffffd200`1d490600 ffffaf00`9980f040 : nt!PoIdle+0x33f
ffffee8a`d108bc60 00000000`00000000 : ffffee8a`d108c000 ffffee8a`d1086000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x2c
THREAD_SHA1_HASH_MOD_FUNC: c27ae8e3aa1673e2a532a099a1c0ca38f6eee125
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 1d6372f98c8231f90e52b814f5d491339e3ded59
THREAD_SHA1_HASH_MOD: 1fac79b8a426d5e706d6aa39f09833571fe2d165
FOLLOWUP_IP:
intelppm!MWaitIdle+1f
fffff801`2445136f 4585c9 test r9d,r9d
FAULT_INSTR_CODE: 75c98545
SYMBOL_STACK_INDEX: 8
SYMBOL_NAME: intelppm!MWaitIdle+1f
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: intelppm
IMAGE_NAME: intelppm.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4f330253
STACK_COMMAND: .thread ; .cxr ; kb
BUCKET_ID_FUNC_OFFSET: 1f
FAILURE_BUCKET_ID: 0x9C_GenuineIntel_STACKPTR_ERROR_intelppm!MWaitIdle
BUCKET_ID: 0x9C_GenuineIntel_STACKPTR_ERROR_intelppm!MWaitIdle
PRIMARY_PROBLEM_CLASS: 0x9C_GenuineIntel_STACKPTR_ERROR_intelppm!MWaitIdle
TARGET_TIME: 2018-10-10T00:36:22.000Z
OSBUILD: 17763
OSSERVICEPACK: 0
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: unknown_date
BUILDDATESTAMP_STR: 180914-1434
BUILDLAB_STR: rs5_release
BUILDOSVER_STR: 10.0.17763.1.amd64fre.rs5_release.180914-1434
ANALYSIS_SESSION_ELAPSED_TIME: 9c1
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x9c_genuineintel_stackptr_error_intelppm!mwaitidle
FAILURE_ID_HASH: {d82f1232-e6fd-ac41-d01e-ddeec73b684b}
Followup: MachineOwner
---------
Continue reading...
Minidump folder: Minidump 10-9-18.zip
MEMORY.DMP file: MEMORY 10-9-18.zip
My hardware, in case it helps at all:
MB: ASUS Z10PE-D8 WS
RAM: two Kingston 16GB, 2133 MHz sticks
CPU: two i7-930 2.8GHz LGA 1366
GPU: EVGA GeForce GTX 1080
System drive: Samsung SSD
Many thanks for any help.
WinDbg output looks like this:
************* Path validation summary **************
Response Time (ms) Location
Deferred srv*c:\cache*Symbol information
Symbol search path is: srv*c:\cache*Symbol information
Executable search path is:
Windows 10 Kernel Version 17763 MP (24 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 17763.1.amd64fre.rs5_release.180914-1434
Machine Name:
Kernel base = 0xfffff805`6369a000 PsLoadedModuleList = 0xfffff805`63ab9a50
Debug session time: Tue Oct 9 17:36:22.939 2018 (UTC - 7:00)
System Uptime: 0 days 0:04:01.755
Loading Kernel Symbols
.....................................Page 20046ed0f too large to be in the dump file.
Page 20046ed1b too large to be in the dump file.
..........................
...Page 200843ffe too large to be in the dump file.
.............................................................
..................................................
Loading User Symbols
Loading unloaded module list
.........
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 9C, {0, ffffd2001d48c120, 0, 0}
Probably caused by : intelppm.sys ( intelppm!MWaitIdle+1f )
Followup: MachineOwner
---------
8: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
MACHINE_CHECK_EXCEPTION (9c)
A fatal Machine Check Exception has occurred.
KeBugCheckEx parameters;
x86 Processors
If the processor has ONLY MCE feature available (For example Intel
Pentium), the parameters are:
1 - Low 32 bits of P5_MC_TYPE MSR
2 - Address of MCA_EXCEPTION structure
3 - High 32 bits of P5_MC_ADDR MSR
4 - Low 32 bits of P5_MC_ADDR MSR
If the processor also has MCA feature available (For example Intel
Pentium Pro), the parameters are:
1 - Bank number
2 - Address of MCA_EXCEPTION structure
3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
4 - Low 32 bits of MCi_STATUS MSR for the MCA bank that had the error
IA64 Processors
1 - Bugcheck Type
1 - MCA_ASSERT
2 - MCA_GET_STATEINFO
SAL returned an error for SAL_GET_STATEINFO while processing MCA.
3 - MCA_CLEAR_STATEINFO
SAL returned an error for SAL_CLEAR_STATEINFO while processing MCA.
4 - MCA_FATAL
FW reported a fatal MCA.
5 - MCA_NONFATAL
SAL reported a recoverable MCA and we don't support currently
support recovery or SAL generated an MCA and then couldn't
produce an error record.
0xB - INIT_ASSERT
0xC - INIT_GET_STATEINFO
SAL returned an error for SAL_GET_STATEINFO while processing INIT event.
0xD - INIT_CLEAR_STATEINFO
SAL returned an error for SAL_CLEAR_STATEINFO while processing INIT event.
0xE - INIT_FATAL
Not used.
2 - Address of log
3 - Size of log
4 - Error code in the case of x_GET_STATEINFO or x_CLEAR_STATEINFO
AMD64 Processors
1 - Bank number
2 - Address of MCA_EXCEPTION structure
3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
4 - Low 32 bits of MCi_STATUS MSR for the MCA bank that had the error
Arguments:
Arg1: 0000000000000000
Arg2: ffffd2001d48c120
Arg3: 0000000000000000
Arg4: 0000000000000000
Debugging Details:
------------------
KEY_VALUES_STRING: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 401
BUILD_VERSION_STRING: 17763.1.amd64fre.rs5_release.180914-1434
SYSTEM_MANUFACTURER: ASUSTeK COMPUTER INC.
SYSTEM_PRODUCT_NAME: Z10PE-D8 WS
SYSTEM_SKU: All
SYSTEM_VERSION: System Version
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: 3703
BIOS_DATE: 04/13/2018
BASEBOARD_MANUFACTURER: ASUSTeK COMPUTER INC.
BASEBOARD_PRODUCT: Z10PE-D8 WS
BASEBOARD_VERSION: Rev 1.xx
DUMP_TYPE: 1
BUGCHECK_P1: 0
BUGCHECK_P2: ffffd2001d48c120
BUGCHECK_P3: 0
BUGCHECK_P4: 0
BUGCHECK_STR: 0x9C_GenuineIntel
CPU_COUNT: 18
CPU_MHZ: 95b
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 3f
CPU_STEPPING: 2
CPU_MICROCODE: 6,3f,2,0 (F,M,S,R) SIG: 3C'00000000 (cache) 3C'00000000 (init)
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: f
ANALYSIS_SESSION_HOST: DESKTOP-OB9TOV0
ANALYSIS_SESSION_TIME: 10-09-2018 18:30:25.0093
ANALYSIS_VERSION: 10.0.17763.1 amd64fre
BAD_STACK_POINTER: ffffd2001d48c0e8
LAST_CONTROL_TRANSFER: from fffff80563646f0a to fffff8056384af30
STACK_TEXT:
ffffd200`1d48c0e8 fffff805`63646f0a : 00000000`0000009c 00000000`00000000 ffffd200`1d48c120 00000000`00000000 : nt!KeBugCheckEx
ffffd200`1d48c0f0 fffff805`63647306 : 00000000`00000018 ffffd200`1d48c450 00000000`00000000 00000000`00000018 : hal!HalpMcaReportError+0x10e
ffffd200`1d48c240 fffff805`6364659c : 00000000`00000000 ffffd200`1d48c4d0 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0xb6
ffffd200`1d48c270 fffff805`636475c7 : ffffa70b`152a4580 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalpHandleMachineCheck+0x5c
ffffd200`1d48c2a0 fffff805`63926d1b : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x37
ffffd200`1d48c2d0 fffff805`6385987a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiHandleMcheck+0xb
ffffd200`1d48c300 fffff805`63859560 : ffffd200`00000000 fffff805`6385949d ffffd200`1d519180 00000000`00000000 : nt!KxMcheckAbort+0x7a
ffffd200`1d48c440 fffff801`2445136f : fffff801`24451404 00000000`00000000 ffffa70b`1c447100 ffffd200`1d480180 : nt!KiMcheckAbort+0x260
ffffee8a`d108b7a8 fffff801`24451404 : 00000000`00000000 ffffa70b`1c447100 ffffd200`1d480180 ffffa70b`1c447010 : intelppm!MWaitIdle+0x1f
ffffee8a`d108b7b0 fffff805`63714d4b : 00000000`00000000 00000000`00000001 00000000`00000000 00000000`000000a3 : intelppm!AcpiCStateIdleExecute+0x24
ffffee8a`d108b7e0 fffff805`637144ff : 00000000`00000000 00000000`00000002 00000000`00000000 00000000`00000008 : nt!PpmIdleExecuteTransition+0x6bb
ffffee8a`d108bb00 fffff805`6384e91c : ffffffff`00000000 ffffd200`1d480180 ffffd200`1d490600 ffffaf00`9980f040 : nt!PoIdle+0x33f
ffffee8a`d108bc60 00000000`00000000 : ffffee8a`d108c000 ffffee8a`d1086000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x2c
THREAD_SHA1_HASH_MOD_FUNC: c27ae8e3aa1673e2a532a099a1c0ca38f6eee125
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 1d6372f98c8231f90e52b814f5d491339e3ded59
THREAD_SHA1_HASH_MOD: 1fac79b8a426d5e706d6aa39f09833571fe2d165
FOLLOWUP_IP:
intelppm!MWaitIdle+1f
fffff801`2445136f 4585c9 test r9d,r9d
FAULT_INSTR_CODE: 75c98545
SYMBOL_STACK_INDEX: 8
SYMBOL_NAME: intelppm!MWaitIdle+1f
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: intelppm
IMAGE_NAME: intelppm.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4f330253
STACK_COMMAND: .thread ; .cxr ; kb
BUCKET_ID_FUNC_OFFSET: 1f
FAILURE_BUCKET_ID: 0x9C_GenuineIntel_STACKPTR_ERROR_intelppm!MWaitIdle
BUCKET_ID: 0x9C_GenuineIntel_STACKPTR_ERROR_intelppm!MWaitIdle
PRIMARY_PROBLEM_CLASS: 0x9C_GenuineIntel_STACKPTR_ERROR_intelppm!MWaitIdle
TARGET_TIME: 2018-10-10T00:36:22.000Z
OSBUILD: 17763
OSSERVICEPACK: 0
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: unknown_date
BUILDDATESTAMP_STR: 180914-1434
BUILDLAB_STR: rs5_release
BUILDOSVER_STR: 10.0.17763.1.amd64fre.rs5_release.180914-1434
ANALYSIS_SESSION_ELAPSED_TIME: 9c1
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x9c_genuineintel_stackptr_error_intelppm!mwaitidle
FAILURE_ID_HASH: {d82f1232-e6fd-ac41-d01e-ddeec73b684b}
Followup: MachineOwner
---------
Continue reading...