L
LKloosterman
Guest
Hey everyone,
I recently upgraded the motherboard, CPU, and RAM in my PC to the latest, and was reading into how Windows binds itself to the motherboard so when you change it you need to reactivate. I followed the "Prepare your Windows 10 device for a hardware change" steps here, and made sure that my "Activation" status said "Windows is activated with a digital license linked to your Microsoft account".
After I upgraded the PC, I followed the "Reactivate Windows 10 after a hardware change" steps on the same page, and, since I have my license linked digitally, I went through the Activation Troubleshooter steps.
When I got to Activation > Troubleshoot > "I changed hardware on this device recently", it brings up another window with a loading icon, but then quickly displays a page saying "Request Blocked." with some sort of strange hash following it. I'll provide screenshots below of my steps and the error page.
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I tried contacting support with this issue through the "Get Help" feature, but they referred me to call another number, which then told me that "Assistance has moved online" and to visit "microsoft.com/assist".
Overall I'm really not happy with the customer service here, I work in IT so at least if there was some sort of descriptive error I could probably figure out what's going on by myself, but "Request blocked." really doesn't say much (I thought it was a firewall issue or something and even tried turning Windows Firewall off).
Before anyone suggests a clean install, this is as clean of an install as it could be, I literally installed it yesterday on a new SSD and have a completely clean copy of Windows.
Continue reading...
I recently upgraded the motherboard, CPU, and RAM in my PC to the latest, and was reading into how Windows binds itself to the motherboard so when you change it you need to reactivate. I followed the "Prepare your Windows 10 device for a hardware change" steps here, and made sure that my "Activation" status said "Windows is activated with a digital license linked to your Microsoft account".
After I upgraded the PC, I followed the "Reactivate Windows 10 after a hardware change" steps on the same page, and, since I have my license linked digitally, I went through the Activation Troubleshooter steps.
When I got to Activation > Troubleshoot > "I changed hardware on this device recently", it brings up another window with a loading icon, but then quickly displays a page saying "Request Blocked." with some sort of strange hash following it. I'll provide screenshots below of my steps and the error page.
1.
2.
3.
I tried contacting support with this issue through the "Get Help" feature, but they referred me to call another number, which then told me that "Assistance has moved online" and to visit "microsoft.com/assist".
Overall I'm really not happy with the customer service here, I work in IT so at least if there was some sort of descriptive error I could probably figure out what's going on by myself, but "Request blocked." really doesn't say much (I thought it was a firewall issue or something and even tried turning Windows Firewall off).
Before anyone suggests a clean install, this is as clean of an install as it could be, I literally installed it yesterday on a new SSD and have a completely clean copy of Windows.
Continue reading...
