windows 10 freeze randomly, have to force shutdown and power on again

  • Thread starter Thread starter Epsilon133
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Epsilon133

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When I use my PC for work, usually have Microsoft Edge with 20-30 tabs(5-10 active tabs) and Word, my PC randomly freezes. The keyboard and mouse are not responsive and Ctrl-Alt-delete or ESC are not working, the screen froze at the last thing on the screen.No black screen, no BSOD. I have to force shutdown and power on again. This happens 2-3 times/week but has become more frequent recently.I am using Windows 10 Home, Version 21H2, OS build 19044.1826,Windows Feature Experience Pack 120.2212.4180.0.My laptop is HP omen ax-201tx.CPU Intel Core i7-7700HQ RAM 8.00 GB. SSD 256+HDD1TBSolution I ha

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