P
Phil_IT
Guest
I am running Windows 10 Enterprise on a Dell 7480 laptop with 8GB memory.
When I have 'File Explorer' open and click on a .PDF file the preview pane shows the file without any issues, however when I scroll or click to/on a Word document the laptop fan goes hyperactive and in task manager Microsoft Word shows 39% CPU & 44% memory but the word document does NOT show in the preview pane. Also when I try to 'END TASK' I get 3 dialogue boxes saying that 'cannot close' out of temp environment space.
I have tried to increasing the environment space which made no difference and checked property settings with other user laptops to make sure they are the same again to no avail.
I have run both the Quick and Full repair on Office and I have totally removed and reinstalled Office in case there was a problem with the Office application. All of this had no effect!
I have found a temporary work around by deselecting Preview and selecting 'Details Pane' which shows the information however this is not what the user requires as he needs the preview as the user works on multiple documents daily so it makes it annoying to keep opening/closing each document for review.
I have Office 365 Professional installed.
I do not really want to ZAP and rebuild the users laptop as he has some specialist software installed which together with all the other S/W applications the user has will take me a full day to do but If I cannot find a solution this may be the only thing to do BUT it may not be a solution in the end.
Any help/advice greatly appreciated
Continue reading...
When I have 'File Explorer' open and click on a .PDF file the preview pane shows the file without any issues, however when I scroll or click to/on a Word document the laptop fan goes hyperactive and in task manager Microsoft Word shows 39% CPU & 44% memory but the word document does NOT show in the preview pane. Also when I try to 'END TASK' I get 3 dialogue boxes saying that 'cannot close' out of temp environment space.
I have tried to increasing the environment space which made no difference and checked property settings with other user laptops to make sure they are the same again to no avail.
I have run both the Quick and Full repair on Office and I have totally removed and reinstalled Office in case there was a problem with the Office application. All of this had no effect!
I have found a temporary work around by deselecting Preview and selecting 'Details Pane' which shows the information however this is not what the user requires as he needs the preview as the user works on multiple documents daily so it makes it annoying to keep opening/closing each document for review.
I have Office 365 Professional installed.
I do not really want to ZAP and rebuild the users laptop as he has some specialist software installed which together with all the other S/W applications the user has will take me a full day to do but If I cannot find a solution this may be the only thing to do BUT it may not be a solution in the end.
Any help/advice greatly appreciated
Continue reading...
