Win/Defender can't install Def updates

[musiclover]

Well, I've had this problem before and some kind person out there guided me
in how to fix this problem. It's back. I can't get W/Defender to install def
updates. The Def. is on and does a daily quick scan and Real-time Protectn is
also on. Msg says my comp.is rung normally, but I can't get these Important
updates installed? Error codes are Ox80070643 and defs-1.20.2737.3. also get
80070713. I'm thinking each time I try to install these I'm getting a
different number here and there, however the Ox80070643 is a constant.
H.E.L.P. Please....
thank you,
musiclover

 

[dean-dean]

Try running Windows Update, and do a manual scan. Are the Defender
definition updates offered? Do they install?

If that doesn't work, try here:

http://www.microsoft.com/security/portal/

Under "Latest Definition Updates", choose your operating system type, 32-bit
or 64-bit, and try the manual download. Note here the instructions
pertinent to Vista:

http://www.microsoft.com/security/portal/ADL.aspx#top

"musiclover" <musiclover@discussions.microsoft.com> wrote in message
news:4FA39D50-BF17-4D22-9396-51DA086C7F1F@microsoft.com...
> Well, I've had this problem before and some kind person out there guided
> me
> in how to fix this problem. It's back. I can't get W/Defender to install
> def
> updates. The Def. is on and does a daily quick scan and Real-time Protectn
> is
> also on. Msg says my comp.is rung normally, but I can't get these
> Important
> updates installed? Error codes are Ox80070643 and defs-1.20.2737.3. also
> get
> 80070713. I'm thinking each time I try to install these I'm getting a
> different number here and there, however the Ox80070643 is a constant.
> H.E.L.P. Please....
> thank you,
> musiclover

 

[musiclover]

Hello Dean...Thank you sooo much. That did the trick. Now I've got to get
the WinUpdate to install the Important Security Update for Excel 2003
(KB936507). As I don't really use Excel I'm not to concerned if I don't get
this update, unless it makes other programs at risk?
--
musiclover


"musiclover" wrote:

> Well, I've had this problem before and some kind person out there guided me
> in how to fix this problem. It's back. I can't get W/Defender to install def
> updates. The Def. is on and does a daily quick scan and Real-time Protectn is
> also on. Msg says my comp.is rung normally, but I can't get these Important
> updates installed? Error codes are Ox80070643 and defs-1.20.2737.3. also get
> 80070713. I'm thinking each time I try to install these I'm getting a
> different number here and there, however the Ox80070643 is a constant.
> H.E.L.P. Please....
> thank you,
> musiclover

 

[musiclover]

Back to your question Dean yes, I was running WinUpdate and tried the manual
scan, and yes that defender update was offered and wuld not install...couple
of days now. but your advice on going to the sec/portal and downloading did
the trick. I had even gone in to the Admin/Services/Office Source Engine and
made sure that it was set up as Automatic (Delayed Start) and also clicked on
'Start'. That never helped either, but your link w/download did the trick.
Thanks again.
--
musiclover


"dean-dean" wrote:

> Try running Windows Update, and do a manual scan. Are the Defender
> definition updates offered? Do they install?
>
> If that doesn't work, try here:
>
> http://www.microsoft.com/security/portal/
>
> Under "Latest Definition Updates", choose your operating system type, 32-bit
> or 64-bit, and try the manual download. Note here the instructions
> pertinent to Vista:
>
> http://www.microsoft.com/security/portal/ADL.aspx#top
>
> "musiclover" <musiclover@discussions.microsoft.com> wrote in message
> news:4FA39D50-BF17-4D22-9396-51DA086C7F1F@microsoft.com...
> > Well, I've had this problem before and some kind person out there guided
> > me
> > in how to fix this problem. It's back. I can't get W/Defender to install
> > def
> > updates. The Def. is on and does a daily quick scan and Real-time Protectn
> > is
> > also on. Msg says my comp.is rung normally, but I can't get these
> > Important
> > updates installed? Error codes are Ox80070643 and defs-1.20.2737.3. also
> > get
> > 80070713. I'm thinking each time I try to install these I'm getting a
> > different number here and there, however the Ox80070643 is a constant.
> > H.E.L.P. Please....
> > thank you,
> > musiclover
>
>

 

[dean-dean]

You may have already looked at this:
http://support.microsoft.com/?id=903772

You could also try the standalone installer, however I can't find one that
says it's Vista supported:
http://www.microsoft.com/downloads/...ce-5124-4234-ba84-3c27005e010f&DisplayLang=en


"musiclover" <musiclover@discussions.microsoft.com> wrote in message
news:6AAE6B9B-AB87-4C77-BE29-8B76365CE0D0@microsoft.com...
> Back to your question Dean yes, I was running WinUpdate and tried the
> manual
> scan, and yes that defender update was offered and wuld not
> install...couple
> of days now. but your advice on going to the sec/portal and downloading
> did
> the trick. I had even gone in to the Admin/Services/Office Source Engine
> and
> made sure that it was set up as Automatic (Delayed Start) and also clicked
> on
> 'Start'. That never helped either, but your link w/download did the trick.
> Thanks again.
> --
> musiclover
>
>
> "dean-dean" wrote:
>
>> Try running Windows Update, and do a manual scan. Are the Defender
>> definition updates offered? Do they install?
>>
>> If that doesn't work, try here:
>>
>> http://www.microsoft.com/security/portal/
>>
>> Under "Latest Definition Updates", choose your operating system type,
>> 32-bit
>> or 64-bit, and try the manual download. Note here the instructions
>> pertinent to Vista:
>>
>> http://www.microsoft.com/security/portal/ADL.aspx#top
>>
>> "musiclover" <musiclover@discussions.microsoft.com> wrote in message
>> news:4FA39D50-BF17-4D22-9396-51DA086C7F1F@microsoft.com...
>> > Well, I've had this problem before and some kind person out there
>> > guided
>> > me
>> > in how to fix this problem. It's back. I can't get W/Defender to
>> > install
>> > def
>> > updates. The Def. is on and does a daily quick scan and Real-time
>> > Protectn
>> > is
>> > also on. Msg says my comp.is rung normally, but I can't get these
>> > Important
>> > updates installed? Error codes are Ox80070643 and defs-1.20.2737.3.
>> > also
>> > get
>> > 80070713. I'm thinking each time I try to install these I'm getting a
>> > different number here and there, however the Ox80070643 is a constant.
>> > H.E.L.P. Please....
>> > thank you,
>> > musiclover
>>
>>

 

[suerrr]

"musiclover" wrote:

> Well, I've had this problem before and some kind person out there guided me
> in how to fix this problem. It's back. I can't get W/Defender to install def
> updates. The Def. is on and does a daily quick scan and Real-time Protectn is
> also on. Msg says my comp.is rung normally, but I can't get these Important
> updates installed? Error codes are Ox80070643 and defs-1.20.2737.3. also get
> 80070713. I'm thinking each time I try to install these I'm getting a
> different number here and there, however the Ox80070643 is a constant.
> H.E.L.P. Please....
> thank you,
> musiclover ive had this problem for a week now, ive got Vista, just dont know what to do now, if ive not posted this properly sorry, its my first post

 

[musiclover]

Hi Suerr. Well I was finally able to get the update by going to the link
sent me by dean-dean. If you click backwards on the post here, you'll see
the link highlighted. Follow it and download the W.Defenders update there.
Good Luck.
--
musiclover


"suerrr" wrote:

> ive had this problem for a week now, ive got Vista, just dont know what to do now, if ive not posted this properly sorry, its my first post
>
> "musiclover" wrote:
>
> > Well, I've had this problem before and some kind person out there guided me
> > in how to fix this problem. It's back. I can't get W/Defender to install def
> > updates. The Def. is on and does a daily quick scan and Real-time Protectn is
> > also on. Msg says my comp.is rung normally, but I can't get these Important
> > updates installed? Error codes are Ox80070643 and defs-1.20.2737.3. also get
> > 80070713. I'm thinking each time I try to install these I'm getting a
> > different number here and there, however the Ox80070643 is a constant.
> > H.E.L.P. Please....
> > thank you,
> > musiclover ive had this problem for a week now, ive got Vista, just dont know what to do now, if ive not posted this properly sorry, its my first post