On Apr 2, 4:17Â pm, "Chas" wrote:
> I have a laptop with XP Pro.
> When I turn it on it starts to boot up, but just after the Windows XP screen
> appears it stops, then a blue screen flashes up (too fast to read what it
> says) then it restarts the boot up.
> In safe mode it show a screenful of loaded files then hangs forever.
> Any ideas please?
> Thanks
Have any hardware oriented changes been made to the system since it
worked? RAM, video card, storage (hard disks, USB devices), printers,
network hardware drivers, device drivers?
If you can only boot in Safe Mode and are seeing a BSOD, choose the
option:
Disable automatic restart on system failure
Then you can see the BSOD when it happens again.
When you have it, do this:
Here are some BSOD blue screen of death examples showing information
you need to provide:
http://www.codinghorror.com/blog/images/Windows_XP_BSOD.png
http://techrepublic.com.com/i/tr/downloads/images/bsod_a.jpg
Send the information pointed to with the red arrows (3-4 lines
total). Skip the boring text unless it looks important to you. We
know what a BSOD looks
like, we need to know the other information that is specific to your
BSOD.
When your system hangs forever in Safe Mode, what is the last thing
you see on the screen when it gets stuck? Usually, the next thing
trying to load after that is the problem and that can be determined.