Wi-Fi is not appearing on my surface 3 laptop

  • Thread starter Thread starter chantel531
  • Start date Start date
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chantel531

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My wifi at the bottom tool bar has the globe icon and the stop icon over it. I went through settings> network& internet. My wifi information is not there! I cannot connect with my wifi, selecting Wi-Fi is not an option. I cannot trouble shoot. I try to click a link “get help”, I get a notification “you’re connected using a virtual network adapter that we can’t test”. I’ve restarted my computer countless times hoping it’ll appear and connect to my wifi.

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