Why wont my acer aspire v5 update microsoft, or open microsoft store?

[Lynsey Kimmes]

I recently bought a used Acer Aspire V5 from a friend. It will not update windows and I am unable to open the Microsoft Store so I can browse through apps to download. I obviously have internet because I am typing this on it now. The error code is "network connection error or server timed out"

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