why when i plug a monitor into my hdmi port does my screen go black and no image is projected?

  • Thread starter Thread starter ncass1
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ncass1

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i am trying to set up a second display. I have a hp 17-by4013dx laptop running windows 11. When i plug in the HDMI cable my laptop screen goes black and nothing is sent over to the monitor. Ive went into my display settings and tried to change to external monitor but cannot find that option anywhere. Ive updated drivers and that also did not work. When i press the windows key + P i changed to duplicate and that also did not work.

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