Why my hp laptop won't get pass the login in screen

  • Thread starter Thread starter Vladimir Vazquez
  • Start date Start date
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Vladimir Vazquez

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My laptop been having this problem recently where sometimes when I try to log in it won't get past the screen that say Microsoft Account and then it grey and won't let me log in. I have reset it and turn it off and then turned it back on but none of that seem to work.

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