Why is my laptop asking for Pin but I never set a Pin

[Marie Haines]

I have a Dell Laptop running Windows 10. I have not used the laptop for several months after buying a new PC. I need to use the laptop but when I powered it up I get a window asking for a Pin. I DONT HAVE A PIN BECAUSE I DONT USE A PIN FOR THIS COMPUTER. I used to have a pin but when this happened several years ago and I had to take it to Microcenter to have a tech ( for $50) unlock the computer. Since then I have never used a pin or a password. So why is the computer asking for a pin now?I googled looking for a solution but there seems to be dozens of answers, all of which are too involved a

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