Why does the user have no say in login process? Windows 11 Pro, PIN Sign In Repeated Failures

[Microsoft Windows]

Operating System below.Windows 11 Professional, Version 24H2, OS Build 26100.3476Specific Situation!I would start typing the characters and if I pressed the shift key down to type a capital letter or special character, such as # #%^& the letters did not seem to be adding up in the window. In other words the characters usually display on the screen as dots, but no additional dots would appear on screen after FOUR characters. After I type three characters, the additional encrypted characters do not display on the screen, which seems to indicate that no characters are being recognized. I trie

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